It is extremely rare to get MaxBulk Mailer crash during a delivery however such possibility has been taken into account thus it is now possible to restore all your delivery status through a few very simple steps.
Since MaxBulk Mailer v7 you can simply use the automatic crash recovery system. When relaunching the application after a crash you will get a warning window with very simple instructions in order to resume your delivery. You also get instructions when openning the crashed document.
With older MaxBulk Mailer versions you can use the Connection Log to find out which messages were delivered and which were not. Just open back your crashed MaxBulk Mailer document and drag and drop the Connection Log of that delivery to the recipient list. MaxBulk will then consolidate both and will mark delivered recipients as sent. Once done, just press the Send button again to resume the delivery where it left.
Note that this works only if you kept the 'Singly' option on the settings panel and the 'Output connection log to a file' on the Delivery panel both activated (default).
Connection logs are saved to:
- Mac OS X: ~/Library/Application Support/Maxprog/MaxBulk Mailer/Connection Logs/
- Windows: My Documents\Maxprog\MaxBulk Mailer\Connection Logs\
Note that on Mac OS X older versions those files may be located in the
'~/Documents/Maxprog/MaxBulk Mailer/' folder.
MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.
MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.
Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.
MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!
If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.
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