Question: How do I insert hyperlinks in my message so that they work when delivered. I inserted them but they do not work when delivered.
Answer: It depends on the message format but it is recommended to use the Hyperlink Manager.
Select the "Edit > Insert Hyperlink > Edit" menu and add your hyperlink(s). Then use the "Edit > Insert Hyperlink > your hyperlink" to insert it into your message.
Using the Hyperlink Manager will guarantee your link will be properly formatted. More information here. Note that current version has more columns. Indeed the tag name and tag text can be different.
Shortcut: A faster way is to write your link text, select it and right-click on it pressing the Shift key and then selecting the "Link To URL" menu (or select the "Message > Link to URL" menu from the main menu bar). Enter your URL and click on the Ok button. The Hyperlink will be added to the Hyperlink Manager and the text replaced by the proper hyperlink tag.
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