Re: Any other solution from Verio?
FordTruckMan said:
Hi - just joining in after suddenly encountering these same problems on my Verio-hosted email/web/etc plan. I've sent mailings out to our mailing list many times before with no problems until Wednesday of this week (just got lucky? something recently changed?)
I guess my question is: Did Verio offer any other solution to the problem? (i.e. they could agree to NOT mark you mail as spam or tell you what to avoid or anything like that?)
Jumping in to this discussion, grateful to find it. Also a Verio customer (since way back when, several acquisitions ago they were a sweet little hosting company called Hiway), and ready to depart because of this and other mail-related challenges.
Have been likewise frustrated with increases in the 554
enied responses in (in my case) Eudora, for just regular solo emails. Figured out that it was content-related at the SMTP level early on; though to be frank, knowing that didn't and doesn't make it any less annoying.
Am seriously on the lookout now for a viable business email solution that is not bound up with webhosting. My sense is that these very large companies simply get overwhelmed by their spam issues, and tend to use blunt instruments on them.
Anyway, have found some things that can help get legitimate emails past the lame 554 denials, at least on Verio:
1) Take out anything that says "Fwd," and the attendant ">" marks.
2) Take out any language - down to single words - that could be construed as, um, colorful, even if it is not meant in that way. If you happen to have Eudora, and the software gives your message a hot pepper, it'll usually highlight the "questionable" text so you'll know what to change.
3) This one sucks - take out any hyperlink in your message that looks like it could, even remotely, come from any source that spammers are known to frequent. (Just took out a hyperlink that included topica.com, and voila, the message went through. Imagine if that link had been the entire point of the message... fortunately, it wasn't.)
Any suggestions for excellent (read: intelligent) hosted business email with 24/7 phone support? At reasonable rates? Yours truly and clients are all ears.
Thanks!