Sometimes I receive unusual but frustrating support requests. I help people using maxprog products mainly by responding to support tickets. That use to be a routine task I do every day with enthusiasm. It is almost the only contact I have with maxprog customers. However, sometimes I get unusual and frustrating requests. Unusual because hopefully, they are rare and frustrating because I really can’t do anything to help because of the nature of the problem. Unauthorized Purchases First of those problems is fraud, somebody, somewhere with someone’s credit card buying something on the maxprog store. Imagine who the victim will …