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Frequently Asked Questions

Frequently asked questions

What is Transaction?

	Visit Transaction forum
	Get help posting to the Forums (recommended) or opening a Support Ticket

Note: Check back frequently as we are continuously adding more information to this library. If you don't find what you are looking for here, please feel free to fill a support inquiry form.

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Stan Busk
July 18, 2020

Recent questions from our users

Can I buy your software in the App Store? NEW
How can I clean up the blacklist? NEW
No Images in Preview (only object frames) NEW
How can I send a test email message using my list NEW
Sorting a recipient list by date using an optional column data NEW
I want to get click-though statistics with MLM NEW
How can I add an unsubscribe link NEW
The Bank accounts are missing from the list NEW
Office365 server SMTP settings NEW
Je n'ai pas reçu le N° sur ma messagerie UPDATED
eMail Verifier stops at 30% of the email file to be analyzed UPDATED
Can I make payments with bitcoin ? UPDATED
How can I send a link to a PDF UPDATED
My email service just blocked me for using MaxBulk Mailer UPDATED
Sending emails through an Exchange server UPDATED
Training live Youtube events, Q&A webinars and videos UPDATED
Where are the MaxBulk Mailer DKIM settings ? UPDATED
Error #22 when trying to verify a list of email addresses UPDATED
MaxBulk Mailer newsletter mailing list subscription UPDATED
I lost my activation key (serial number), can I recover it? UPDATED
Is there a limit to how many emails you can send ? UPDATED
I created all my transactions with the wrong year
Sending a unique invitation number with MaxBulk Mailer
Using the Cc and Bcc fields
The MaxBulk Mailer statistics button does not work
Bitcoin Purchase
How can I do a simulated bulk e-mail delivery
iCash on MacOS 10.15
Comcast - An authentication error occurred
All entries timeout
How to transfer iCash account data to a new computer
Keeping output original Excel and CSV file format
PayPal error, do you accept Bitcoins?
A column has disappeared in the Account Manager
Bitcoin Payment
How can I update an asset value
How to handle bounced emails from Outlook
iCash file size grew up over 120 Mb
Need help installing MLM on server
What are your payment methods
Images not displaying in Preview after update to 8.7
Not able to verify anything
How to send an email with a picture in the body
Images are missing in the message preview
Mail being sent to unsubscribed addresses
How to DKIM sign an email with MaxBulk Mailer
Bad Gmail addresses marked as valid
Amazon SES (correct) settings
Importing Bank statements into iCash
Picture with text on the right
Error with every email-adress (even my own, working one)
Not receiving the Delivery Report
I've tried to download the latest version for 3 days...
Nothing is downloaded
MLM Unsubscribe feature
Spaces disappearing when using the Styled Text format
Email editor and responsive emails
Text disappearing when previewing and sending
How does eMail Verifier compares to online services?
How to get click-through statistics with MaxBulk Mailer
About eMail Extractor privacy
BCC sending mail merge email
Question about your software
Accessing the MaxBulk Mailer blacklist
Scanning a subfolder rather than the entire inbox
Erreur #103: Le URL n'est pas valide
Cambiar de macOS a Windows
Maxbulk - switching computers
Stalled - Infinite Loop
Unable to import my contacts into MaxBulk Mailer
Setting DKIM for the first time
MLM Unsubscribe Link
The application is crashing
Authentication errors...
Cannot authenticate with Gmail
Desactualizado 32 bits a 64 bits
Importing a csv/txt file
Using eMail Bounce Handler
Importing recipients from a text file
The program does not verify any address
Importing accounting data from Quicken
Error cargando iCash
TLS1.2 support
eMail Verifier is timing out
Upgrading 8.5 to 8.6
Creating submaps
Unexpected Blacklisting
Comcast residential bulk limits
HostGator delivery limits
Someone using your software is sending SPAM
Mise à jour vers 8.6.1
Quelle est la différence entre iCash et iCash SE?
Error in the installation 'api-ms-win-crt-heap-l1-1-0.dll is missing
Bad e-mail addresses are sometimes marked as valid
Lately all my emails are going into the recipients spam folder
Resend Registration Licenses
Mail-merge sender data using tags
How to embed a photo into the email text
Not working Error #22
MX record not found
Messages says delivered but I haven't received it
Lost emails
Custom Attachments
TLS 1.2 Support
Upgrade MaxBulk Mailer SE to Pro
I purchased the product and did not receive the serial number
Reconciled amount is wrong
Can't send emails thru Gmail
No puedo registrar mi número de Licencia.
Where are the delivery logs?
Most of my messages are rejected
Activation Key
Earthlink changed settings and MailBulk Mailer does not work
Missing a lot of messages and labels in Italian
eMail Verifier speed and capacity
Using the List function
No consigo que envíe mails. SSL
Sending to a maximum of 300 e-mails per hour
Using eMail Bounce Handler with eMail Verifier
My customers are not receiving my messages
Last update broke everything...
Recuperar Maxbulk Mailer SE
Icash update
Wont print Anything
MaxBulk Mailer no longer sending links
Empty folder after download
Fallo cierre programa
Someone is illegally using your software with my email address.
Mensaje de error al cerrar la aplicación
MaxBulk Mailer SE
eMail Verifier is only able to test Gmail addresses
Plan de actualización
New download wont open
No se ejecuta el programa
Custom Max Bulk / Adding new features
Someone is spoofing my email address to send spam
eMail Extractor not working properly on my computer
Email Verifier vs online verifers
How can I use my update plan on a new computer?
Why do I get a Delivery Report message after each delivery?
What mail server can I use with MaxBulk Mailer?
Subject Command Tag
PDF attachments not received
Remote lists
Déplacement/copie de contacts entre documents
MLM upload gives 0 address(es) have been uploaded to 'List'
Where to find the log files of Maxprog Bulk Mailer
Exporting data does not include past sent information
Unsubscribe with text file does not update remote list
Problemas de verificación
Result file takes long to appear
Max Bulk Mailer crashes every time after send 100-150 emails
Can't find my activation key
eMail Verifier is Hanging up
Authentication failed / Relaying error
64bit version of iCash
How do I turn of Click Tracking ? in Plain Text?
eMail Extractor y mensajes en Outlook
Desaparición de datos
I have misplaced my activation key for eMail Extractor
The program found no email addresses
Computer crashed, trying to rebuild mailing lists and preferences
MLM URLs don't work
Creating a remote list
No files in File Manager
How can I update from iCash 7.5.3 (App Store) to 7.6.x
Your Kind Assistance Please!
Word docs with weblinks
La page web reçue est différente de celle envoyée avec mbm
Erreur de n° de série
The software asks for an account ID and password
Forwarding emails sent by MaxBulk, cut and paste not working
MLM cannot connect
Lost serial
Freezes after pref change
Resend/Recall Function
Slow loading iCash data files
Where are the logs?
Won't send any emails
Deal of the day is not applied
My computer rebooted and i lost my serial number
Transferring recipient lists between two MaxBulk Mailer copies
Computar cuotas de hipoteca como gasto en los informes
Won't verify lists
Links not working
MacOS 10.13 High Sierra
64-bit version of iCash availability
Email account is not connecting through Maxbulk server
Je n'arrive pas à envoyer mon message à toute ma liste en une fois
Quels sont mes identifiants MLM?
DMARC Evaluation error
Where are the preferences and the lists stored on Windows?
Web Page format doesn't work for me
Upgrade to the App Store app?
List of attachments in the Preview panel
How do I get a picture to be displayed on the top of the message?
Recipients are no longer organized alphabetically
I would like to know if MaxBulk Mailer can personalize emails?
Chinese characters and trial version footer issues
How can I upgrade the App Store version to last available on maxprog?
Unified Email server
Desactivar notificaciones del plan de actualización
It takes forever to import my email list into the software
The iCash Currency Manager doesn't update anymore
I'm receiving lots of 'Undelivered Mail Returned to Sender' bounces
Connection problem with Apple iCloud server
Free upgrade, or not free?
I can't send a PDF attached to my message when it contains pictures
How can I download files with sequential numbers in their name?
Problem applying styles to a conditional statement result
Any MaxBulk Mailer tutorial to get started?
How to upgrade from Standard to Pro
License Key Recovery
Cannot install the last update
MaxBulk Mailer sent all the messages to me rather than the recipients
Erreur d'authentification du serveur Gmail
Does MaxBulk Mailer come with its own internal SMTP server?
Pièces jointes
Stops processing in the middle of the list
I lost the activation code / license number
How I can I recover the serial number?
How I can change the old activation key with the new one?
Adding Hyperlinks to MaxBulk Mailer messages
Emails not received despite MaxBulk Mailer delivery confirmation
Any dedicated bulk mail server I can use with MaxBulk Mailer?
All transactions are displayed with the same date
Can I pay with Bitcoins?
Adding an Unsubscribe link to messages
Your document is set to ISO-8859-1 but your HTML code use UTF-8
Problems with importing tab delimited files.
Updates for AppStore Version
Editing the Transaction Types list on Windows
Problème de connexion
Adding a URL to an image and placing pictures side by side
How to configure office 365 of microsoft

Generic questions

	How do I install Maxprog software on my computer?
	How can I change an application language?
	How to register the software I've just purchased?
	How can I recover the serials I have lost of products I purchased here?
	How can I recover my serial from a registered application?
	How can I find out the product name and version my serial unlocks?
	Where can I read your software License Agreement?
	How to fix software issues (doesn't start, runs slowly, crashes often, ...)
	Double-clicking on my files no longer opens them with the software, why?

If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.

For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.

Maxprog is part of an internet site network made of desktoolset.com, emaildesignstudio.com, familycash.com, icash.promo, maxbulkmailer.com, maxprog.com, maxprog.net, maxprog.org, maxprog.us, myrecipients.com, newslettercomposer.com, sharedcontents.com, stanbusk.com, usertools.com.


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