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eMail Bounce Handler | Frequently Asked Questions

eMail Bounce Handler

Frequently Asked Questions

Compatible with MS Windows Compatible with MacOS

How to recover from a crash?
eMail Bounce Handler includes a simple yet efficient recovery system in case of a crash during bounce processing. It is very easy to use.

The bounce list is always saved to a specific location on your hard drive depending on your operating system. In case of a crash just launch eMail Bounce Handler again and drag and drop the last file in that folder to eMail Bounce Handle bounce list.

You will recover your original list exactly as it was right before the crash. You will find those bounce lists in the following folder/directory:

Mac OS X:
  ~/Library/Application Support/Maxprog/eMail Bounce Handler/Bounce Lists

  C:\Documents and Settings\<your_account_name>\My Documents\Maxprog\eMail Bounce Handler\Bounce Lists.

Note that on Mac OS X older versions those files may be located in the
'~/Documents/Maxprog/eMail Bounce Handler/' folder.

If your crashed document contained bounces from several campaigns you can of course drop more than one of those files to eMail Bounce Handler. On Mac OS X you can use the Finder Go > Go to Folder... menu and paste the path, on Windows just paste the path to any explorer window and replace <your_account_name> with your account name.

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