eMail Bounce Handler includes a simple yet efficient recovery system in case of a crash during bounce processing. It is very easy to use.
The bounce list is always saved to a specific location on your hard drive depending on your operating system. In case of a crash just launch eMail Bounce Handler again and drag and drop the last file in that folder to eMail Bounce Handle bounce list.
You will recover your original list exactly as it was right before the crash. You will find those bounce lists in the following folder/directory:
Mac OS X:
~/Library/Application Support/Maxprog/eMail Bounce Handler/Bounce Lists
C:\Documents and Settings\<your_account_name>\My Documents\Maxprog\eMail Bounce Handler\Bounce Lists.
Note that on Mac OS X older versions those files may be located in the
'~/Documents/Maxprog/eMail Bounce Handler/' folder.
If your crashed document contained bounces from several campaigns you can of course drop more than one of those files to eMail Bounce Handler.
On Mac OS X you can use the Finder Go > Go to Folder... menu and paste the path, on Windows just paste the path to any explorer window and replace <your_account_name> with your account name.
If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.
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