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Double-clicking on my files no longer opens them with the software, why?

Few things are more frustrating than a document you can't open by double-clicking on its icon especially when you created the file yourself and spent time working on it. Hopefully this is not a serious issue, the solution is actually very simple, please don't panic. The problem comes from a wrong or damaged file association.

File associations are very important for the day-to-day functioning of computers. Without them it would be impossible to run any type of file, as the operating system would not be able to recognize files. A file association may have become damaged or corrupted because of a software update for example. There are situations when the entire file association gets corrupted. You are unable to launch any files. This page doesn't cover this situation.

New paragraph Fixing the File Association on Mac OS:
In order to assign an application to a given file type, just go through the following steps:

1 Select one of the documents you can't open
2 Select the Finder 'File > Get Info' menu (or press the cmd+I keys)
3 Click the 'Open With' arrow to expand an application list
4 Choose the application you want all files of this type to open with
5 Click "Change All" and then "Continue" when the confirmation dialog appears
6 Close the 'Get Info' window and try to double-click on the document

The problem persists? Try to reboot your computer and go through the procedure again. You can even try to delete the application and install it again.


New paragraph Fixing the File Association on MS Windows:
In order to assign an application to a given file type, just go through the following steps:

1 Select one of the documents you can't open
2 Right-click you mouse and select 'Open with...'
3 Select the Application from the list or click on the Browse button if you don't see it
4 Check the 'Always use the selected program to open this kind of file' option
5 Click on the Ok button
6 Try to double-click on the document

The problem persists? Try to reboot your computer and go through the procedure again. You can even try to uninstall the application and install it again.




Generic questions
New paragraph
How do I install Maxprog software on my computer?
macOS
MS Windows
New paragraph
How can I change an application language?
macOS
MS Windows
New paragraph
How to register the software I've just purchased?
macOS
MS Windows
New paragraph
How can I recover the serials I have lost of products I purchased here?
macOS
MS Windows
New paragraph
How can I recover my serial from a registered application?
macOS
MS Windows
New paragraph
How can I find out the product name and version my serial unlocks?
macOS
MS Windows
New paragraph
Where can I read your software License Agreement?
macOS
MS Windows
New paragraph
The software doesn't start, runs very slowly or crashes often, how comes?
macOS
MS Windows
New paragraph
Double-clicking on my files no longer opens them with the software, why?
macOS
MS Windows
Stan Busk If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.

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