Home Products Downloads News Store Support

What does 'relay not permitted' mean? | Knowledge Base ▸ MaxBulk Mailer Pro

What does 'relay not permitted' mean?

Knowledge Base ▸ MaxBulk Mailer Pro

Compatible with MS Windows Compatible with MacOS

What does 'relay not permitted' mean?

Topics

Question: I bought the license for MaxBulk Mailer a few days ago, but can't send any mail ('relay not permitted') even with exactly the same settings as my older version (on another notebook.) What does 'relay not permitted' mean? Thanks!

Answer: You usually get a 'relay not permitted' error when you are attempting to send a message without previously authenticating with your mail server.

The authentication process uses to be the very first procedure you go through when connecting to a mail server. You simply identify yourself with your account D and password. Note that there are servers for which the identification is made by IP so connecting from a different network will trigger that error as well. In all the other cases you just need to enter the right user ID and password.

However, there are times a server got very busy and overloaded with tasks. It may start misbehaving and not recognizing your mail account. No worries, most of the time you just need to wait for a while, the issue will get fixed by itself.

MaxBulk Mailer authentication fields

The video below shows and explains in detail how to enter server settings in MaxBulk Mailer:



Stan Busk Stan Busk
September 25, 2020





Recent questions from our MaxBulk Mailer users
  Is Maxprog software prepared for macOS 11 Big Sur? NEW Screenshot
  How to transfer email lists between MaxBulk Mailer copies NEW Screenshot
  Images are missing in the message preview NEW Screenshot
  How to send an email with a picture in the body NEW YouTube Video
  Mail-merge sender data using tags NEW YouTube Video
  I set up my bulk email message but authentication fails NEW YouTube Video
  How can I send Base64 encoded messages with MaxBulk Mailer? NEW YouTube Video
  How do I use Mandrill for sending emails NEW Screenshot
  Emails not delivered despite successful delivery report UPDATED YouTube Video
  Do I need a mail server account to use MaxBulk Mailer? UPDATED YouTube Video
  How many emails can we send in a single click? UPDATED YouTube Video
  What does 'relay not permitted' mean? UPDATED YouTube Video
  Do I need my own SMTP server to use MaxBulk Mailer? UPDATED YouTube Video
  We want to include click-through in our emails. UPDATED YouTube Video
  What is the MaxBulk Mailer privacy policy? UPDATED Screenshot

  [Valid RSS]  Subscribe to Maxprog's Knowledge Base


MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.

MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.

Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.

MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!

   Currency  70.00
59.99   
 

 

 

 

   
🔐 Site secured by Comodo SSL
  🟢 UptimeRobot - Site Loaded properly