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Money Back Guarantee / Refund Policy | Knowledge Base ▸ MaxBulk Mailer Pro

Money Back Guarantee / Refund Policy

Knowledge Base ▸ MaxBulk Mailer Pro

Compatible with MS Windows Compatible with MacOS

Money-Back Guarantee / Refund Policy


Question: I would like to know what is your refund policy and if you offer some kind of Money-Back Guarantee.

Answer: Yes, we offer 30 days Money-Back Guarantee.

Note that all our products are 'Try-Before-Buy'. During your trial period, our support staff is available to assist in installation and configuration via our Help Desk. We strongly recommend that you download, install, and test the trial version of the product prior to making a purchase!

Maxprog will refund your purchase under the appropriate circumstances; for example, if you accidentally hit the "Buy" button twice and end up buying two licenses only seconds apart when you intended to buy only one then Maxprog will refund the duplicate payment on request.

In given situations and only within 30 days of purchase, if due to technical difficulties (we are unable to solve thru our Help Desk) or platform incompatibilities the software will not function, we will issue a refund.

The same applies in the case it was impossible for you to run into a given issue just trying the demo or the software doesn't perform as expected in real use. In such instances just ask for your refund, we require that you provide enough information for us to positively identify your purchase transaction.

We use Paypal, FastSpring, and the Apple App Store as payment processors. You will find below the links to initiate refunds or the explanations to do it for each of the processors we use:

- Paypal: Refund Request Form
- FastSpring: Refund Request Form
- Apple App Store: How do I request a refund?

30 days money-back guarantee

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MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.

MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.

Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.

MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!

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