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Comcast   An authentication error occurred | Knowledge Base ▸ MaxBulk Mailer Pro

Comcast An authentication error occurred

Knowledge Base ▸ MaxBulk Mailer Pro

Compatible with MS Windows Compatible with MacOS

Comcast - An authentication error occurred


Question: When I try to send a message, the system fails and I get this note:

"An authentication error occurred while communicating with the server. Check your account setting and try again.

"The server has rejected your login because either your Account ID or Password is invalid or your account is inactive. See the server connection log for details."

I am not sure that I know what all of that means, but
the Account ID that is used is "••••••••••••"
The Password that I use is the one that works for that account in my regular email.

The Account, ••••••••••••, is an active account.

What am I to do?

Answer: I believe you should not use your full Comcast email address as the user ID but the name part only. It is better explained here: How to send bulk email with Comcast.

This is a screenshot of working Comcast settings:

How to send bulk email with Comcast

Stan Busk Stan Busk
October 17, 2019

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MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.

MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.

Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.

MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!

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