Maxprog Support

Question: Hi there - I recently upgraded and upon entering a list and starting the process, all entries timeout. I was doing this at a coffee shop earlier and thought maybe it could be their network, so, I tethered my cell phone to my laptop and it seemed to work better, but slow. Now upon arriving home, and connecting to my home network, I am running into the same problem of them all timing out. I am using factory settings. Any idea why this might be happening?

Thanks,
Jonathan

Answer: eMail Verifier requires full access to port 25 in order to work. It is fully explained here: Why eMail Verifier loves port 25 so much.

You can easily check whether you are affected by port blocking by using eMail Verifier itself, just verify a single address, an address from anyone but you, I mean, do no use any of your own addresses. Then go to the eMail Verifier console panel and look at the text returned by the server:

- If port 25 is not blocked you will get a successful response with code '220' like this:



- If port 25 is blocked you will get several connection retries followed by a timeout: