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Not receiving the Delivery Report | Knowledge Base ▸ MaxBulk Mailer Pro

Not receiving the Delivery Report

Knowledge Base ▸ MaxBulk Mailer Pro

Compatible with MS Windows Compatible with MacOS

Not receiving the Delivery Report

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Question: I tried to run 2 test lists (as I usually do before sending out to my clients), and I didn't receive either test batches in my inbox. I also noticed that I didn't receive my mailer report from the day prior until 6 hours after the emails were done sending. Something weird is going on, and I need to know if maybe your server went down? The recipients to my email yesterday didn't get their emails delivered until 3, and 4 am today.

I haven't changed any settings or done anything different than I have been for the past year. Please advise. Thank you!

Answer: Nowadays it is a common practice for system administrators to use spam checking and anti-virus software directly on their email servers. The idea is to eliminate or reduce the relaying of spam messages and the spreading of viruses thru the emailing system. On the one hand checking messages at the server level can drastically reduce the amount of junk that will end up on your mailbox but on the other side that system is far from being perfect and as a result, legitimate emails will also get caught and will never get delivered. Such messages are called 'False Positives.' On average, 15% of legitimate messages do not get through to the inbox because of the false positive problem, and the rate is increasing along with the volume of spam.

You will find more information about this issue My message never arrives despite it says it was delivered. We also wrote a blog entry here at maxprog about How do I stop emails being marked as spam?.





Stan Busk Stan Busk
April 3, 2019





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MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.

MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.

Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.

MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!

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