Home Products Downloads News Store Support

Stalled   Infinite Loop | Knowledge Base ▸ eMail Bounce Handler

Stalled Infinite Loop

Knowledge Base ▸ eMail Bounce Handler

Compatible with MS Windows Compatible with MacOS

Stalled - Infinite Loop

Topics

Question: The program, after running for 10 minutes, will go into a "Stalled" mode. It will go on and on in an infinite loop. It will not stop. I cannot close the program, save the file. If I click on the X box, it will say that do you want to save the file but then does not show the "Yes" box. Then it closes and all data are lost. In addition, sometimes it will delete the messages in the file server, and sometimes it does not. If it does, we will have no record about bounced email. This is a horrible program, and I own three products from your company.

Answer: It is very important that eMail Bounce Handler is the very only application connected to the mailbox containing the bounces. Make sure you other mail software is not interfering.

In addition make sure you haven't any anti-virus software scanning the mail port while eMail Bounce Handler is working and downloading large amount of bounces. This is because the software use to be faster than the anti-virus.

Just in case I also recommend you to read the following page: Crashes are covered here: The software doesn't start, runs very slowly or crashes often, how comes?.




Recent questions from our Bounce Handler users
  Email Bounce Handler no longer works with Gmail Screenshot
  How to get started with eMail Bounce Handler YouTube Video
  How to handle bounced emails from Outlook Screenshot
  Scanning a subfolder rather than the entire inbox
  Stalled - Infinite Loop
  The application is crashing
  Using eMail Bounce Handler
  Missing a lot of messages and labels in Italian

eMail Bounce Handler is a bounce e-mail filtering and handling tool that recognizes bounce e-mails using a customizable set of rules and extracts the recipients addresses allowing you to use them again to try sending your mail or to take them off your list.

eMail Bounce Handler simply connects to your POP or IMAP mailbox in order to retrieve bounces letting any other message untouched.

▾ Last videos, Online events and Q&A Sessions ▾
▾ Last customer reviews ▾

🔐 Secured by Sectigo SSL | UptimeRobot - Site Loaded properly