Question: Good afternoon, we have acquired your suite of products. Once installed, an error appears in each of them:
"MaxBulkMailer.exe - System Error
The Program can not start because it is missing api-ms-win-crt-heap-l1-1-0.dll on the computer. Try reinstalling the program, to correct this problem "
We have tried the reinstallation, we have installed Microsoft Visual C ++ 2015 Redistributable and Update 3RC without any results.
Please, we need your help. Regards
Answer: If when you try to open a program on your Windows computer you receive an error message 'The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer', it either means that Universal CRT, which is part of the Visual C++ Redistributable has either failed to install properly or that the api-ms-win-crt-runtime-l1-1-0.dll file has gone missing or become corrupted.
DLL stands for Dynamic Link Libraries and are external parts of applications that run on Windows or any other operating systems. Most applications are not complete in themselves and store code in different files. If there is a need for the code, the related file is loaded into memory and used. If the OS or software is not able to find the concerned DLL file, or if the DLL file is corrupted, you could receive a DLL file is missing message.
Make sure that your Windows is updated. Run Windows Update and confirm. Also, run the System File Checker to replace potentially corrupted system files. Reinstalling the program that is throwing up this error may also help. If it does not, then check out the following options.
If all that doesn't help try to fully uninstall the version of MaxBulk Mailer you have (whatever it is) using the MaxBulk Mailer un-installer that was installed with the software. Then perform a clean installation of the current MaxBulk Mailer version. That will remove the error you get.
If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.
MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.
MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.
Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.
MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!