Question: I use 8.4.9 on a Mac. Lately all my e-mails from your program are going into the recipients spam folder? Is there anyway to stop this? I love this program I got used to it. Works great!
Answer: It would be interesting to diagnose your message. You can use that site: http://www.mail-tester.com. They generate an e-mail address you have to send your message to. You can then see your spam score.
Note that you are not alone fighting to get your messages delivered. Maxprog store for example, sends serials to purchaser, we had great problems with some servers including Gmail. I don't use MaxBulk Mailer but PHP Mail() function. I have added SPF and DMARC records to the maxprog.com domain DNS server. I also use DKIM. I have added maxprog.com at https://postmaster.google.com/ to monitor Gmail delivery,..etc... I am still receiving some messages from customers not getting the messages :-/ ... but much less than before.
The problem started in may when we started to use the Paddle store, I had to resend almost all messages to customers with Gmail addresses. Then I switched back to PayPal but the problem continued. It was not a problem with switching stores but a problem with Gmail system. Something has changed for sure.
I will very likely write a blog entry about that quite soon since I ran thru the problem and I got it partially fixed. I will also work on adding DKIM support to MaxBulk Mailer as I did with the code that sends serial fro our site.
Answered by Stan Busk on Friday 10th of August 2018
If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.
MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.
MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.
Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.
MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!
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