The program found no email addresses

Question: I downloaded and installed your program. I had hoped to use it on a website that I know has over 500 email addresses in a membership directory on that site. I navigated to the site, dragged and dropped the URL on the eMail Extractor window. The program activated but found no email addresses. I tried again with the URL for the actual directory page and got the same result. I would like to figure this out and would then purchase your program and perhaps others you sell. Thank you.

Answer: eMail Extractor is for extracting email addresses from files on your computer, not from the internet. You have to own the files containing those eMail addresses. From the product page:

"eMail extractor is a very powerful and reliable tool to extract e-mail addresses from all kind of text sources like your local files, plain text drops and the clipboard. eMail Extractor can extract e-mail addresses from plain text (.txt) files, Adobe PDF (.pdf) files, MS Word (.doc and .docx) documents, MS Excel (.xls and .xlsx) sheets, HTML (.html, .htm, .php, ...) and RTF files. You just have to drop your file(s) directly over the eMail Extractor application icon or double-click eMail Extractor and drop your file(s) or folder(s) over the main window. eMail extractor retrieves absolutely all valid e-mail addresses and generates an output file with only good and well formatted e-mails without duplicates".