Maxprog Support

Question: Hello,

I have used the email bounce handler for 3-4 years with no problems, but now it no longer works with Gmail.

Is this due to a new policy by Gmail that requires login with a browser for security purposes?

The software says "bad command - syntax error"

Do you have a solution for this issue?

Thanks,
Tyler

Answer: If you get a 534-5.7.14 error saying that you have to "log in via your web browser" or you get a password error just visit this page and turn off the double security option or simply create a password for eMail Bounce Handler as explained here.

Indeed you can create a specific password for eMail Bounce Handler here. By doing so you will be able to continue working with Gmail as usual.