Maxprog Support

Question: I'm trying to get my DKIM working but I can't. I get an error that says no response for NS query after using the private key generated from the port25 website. How do I fix this? I believe all my other settings as far as records are correct according to my host. Thanks

Answer: Best if you use this DKIM wizard.

Just enter your Domain name and a DomainKey Selector of your choice. Then click on 'Create keys'. You will automatically get a public and a private key. The public key is the one that will be added to your server DNS record and the private key to the MaxBulk Mailer DKIM panel.

If you scroll down the page a bit you will see "Step 1: Configure Your DNS Server With The Public Key." with the formatted DKIM DNS record.

Then you have to enter the DKIM data into MaxBulk Mailer using the DKIM window like this:



The following video explains how to do this and also shows the difference between sending with DKIM activated and deactivated: