Dears For some time we have been sending an emailing but the customers are not receiving and yet we receive an acknowledgment that the message has been sent;can you help us. Thanks a lot Best regards

I believe your message is being flagged as spam. This problem is explained here: My message never arrives despite it says it was delivered. It is what we call a false positive and unfortunately there are mail systems that will remove messages flagged as spam without any notification to the sender.

Maxprog Knowledge Base

My customers are not receiving my messages		Topics

	Question: Dears For some time we have been sending an emailing but the customers are not receiving and yet we receive an acknowledgment that the message has been sent;can you help us. Thanks a lot Best regards
	Answer: I believe your message is being flagged as spam. This problem is explained here: My message never arrives despite it says it was delivered. It is what we call a false positive and unfortunately there are mail systems that will remove messages flagged as spam without any notification to the sender.

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