Home Products Downloads News Store Support

Stan's Blog

Is Maxprog selling user-friendly software?

How to use Maxprog products Maxprog's Blog

Compatible with MS Windows Compatible with MacOS


Is Maxprog selling user-friendly software?

Topics

Is our software user-friendly? What does that mean? I spend a lot of time doing support, mostly helping people to overcome problems using Maxprog software. This task is interesting as it allows us to gauge the usability of our software.

Why don't you take our survey?

Is our software user-friendly?

In software engineering, usability is 'the degree to which a software can be used by specified consumers to achieve quantified objectives with effectiveness, efficiency, and satisfaction'.

Usability goals must address those three components but what about 'Ease of use'?

Ease of use


Ease of use is the most talked about and least-understood aspect of software design. It means how natural it is to use the software, how natural it is to perform tasks and how easy it is to learn.

Our goal is to eliminate the need for reporting issues, we know that the more we work on usability the less support we will have later. As a result, doing support lets you find out about usability issues and how the software can be enhanced.

Interface design


The interface design has a lot to do with usability. A software interface has to be as simple as possible, it has to be 'user-friendly', that is, easy to learn and easy to use.

From a developer's point of view, the usability may be inversely proportional to the workload and the code complexity. I mean, the easier to use for the user the harder for the developer.

Or the reverse, easy things for the developers may be 'user-hostile'. As a result, it takes much more time planning and designing a feature than writing the code that will finally make it work.

More information: Usability (Wikipedia)

In conclusion, now you know what usability is, what do you think about Maxprog software?

Are we user-friendly enough?

Why don't you take our survey?
Your feedback will help us to improve our products and services!


Stan Busk Stan Busk
March 27, 2020

β–Ύ Last videos, Online events and Q&A Sessions β–Ύ





Recent questions from our users
  How do I enter turboSMTP settings into MaxBulk Mailer NEW YouTube Video
  How I can change the old activation key with the new one? NEW YouTube Video
  Why do I get a Delivery Report message after each delivery? NEW YouTube Video
  Setting DKIM on MaxBulk Mailer NEW YouTube Video
  How do I add an Unsubscribe link to my messages NEW
  How to import a Bank statement into iCash NEW YouTube Video
  Is Maxprog software prepared for macOS 11 Big Sur? UPDATED Screenshot
  How to transfer email lists between MaxBulk Mailer copies UPDATED Screenshot
  How can I download files with sequential numbers in their name? UPDATED YouTube Video
  Images are missing in the message preview UPDATED Screenshot
  How to send an email with a picture in the body UPDATED YouTube Video
  Mail-merge sender data using tags UPDATED YouTube Video
  I set up my bulk email message but authentication fails UPDATED YouTube Video
  How can I send Base64 encoded messages with MaxBulk Mailer? UPDATED YouTube Video
  How do I use Mandrill for sending emails UPDATED Screenshot

  [Valid RSS]  Subscribe to Maxprog's Knowledge Base


β–Ύ Last customer reviews β–Ύ


Did you like this post?


   
πŸ” Site secured by Comodo SSL
  πŸŸ’ UptimeRobot - Site Loaded properly