Problem with font size in preview


Staff member
I am aware of this problem. It happens when no font style is given in rare conditions I haven't been able to reproduce here so far. A fast solution is to provide a font style either or both for the whole body part and the text itself like in the example below.

<body style="font-size: 100%; font-family: Helvetica, Verdana, Arial, sans-serif;">
<p style="font-size: 12px; font-family: Helvetica, Verdana, Arial, sans-serif;">
Some misc text here
Other text here
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New Member
Thanks for the answer.
At the moment we have modified all the templates and it will work for us, but we will have to keep in mind if we create templates in the future.