MLM installed but Web Interface Login Fails

zebedee999

New Member
I've been happily using MBM and updating its global Blacklist manually. But now I want to use MLM to manage the Blacklist with Unsubscribe and to check who opens my emails.

While I have seemingly successfully installed MLM (using Plain Text), I get a message at the end saying:

A file named “lm_settings.php” already exists in the destination. Do you want to replace it? (See attachments)

I have tried both options (Skip and Replace) but get the same result that says the installation is complete.

I then click on the Tool button in MLM Preferences and select Web Interface I get the login window. I enter my user id and password but the login fails.

When I click on Tool button and select Diagnose I get:

MLM 3.2.0 diagnose ran on 2020-02-07 at 05:21:43
request_uri = https://www.scottpartnership.com/scripts/lm/lm.php?cmd=diagnose&pwd=••••••••••••••••
path_to_script = https://www.scottpartnership.com/scripts/lm/lm.php
working_directory = /home/••••••••••••••••••/public_html/scripts/lm
mailqueue permissions = 0755
sqlqueue permissions = 0755
uploads permissions = 0755
imports permissions = 0755
templates permissions = 0755
requests permissions = 0755
lists permissions = 0755
localreq doesn't exist! traffic permissions = 0755
by_delivery permissions = 0755
by_recipient permissions = 0755
1 list(s), 0 recipient(s), deliveries

Can anyone tell me what I’m doing wrong please and what I need to do to be able to log in correctly.

Thanks
Keith
 

Attachments

Last edited:

zebedee999

New Member
Hi Stan,
As you may have notice, I'm a complete novice when it comes to this sort of thing.
I made the mistake of entering my email address and password when it should have been my MLM username and password - now I can log in ok.
I then decided to take your advice and use MySQL to set up on my iMac.
The long and short of it is I can not upload any lists to MLM from the MLM login page.
On selecting Upload I do this.
MLM Lists Upload.png
The result is always the same:
MLM Lists - Zero.png
Clearly I am missing something wrong but I just don't understand what it is.
Below are my settings in the lm_settings.php.
If you can throw some light on this for me I would be very very grateful.
Keith
lm_settings.php.png
 

Attachments

stanbusk

Administrator
Staff member
Have you run the MLM diagnostics again? Is everything fine?
Note that your file should have this format:

Firstname1<tab>Lastname1<tab>Company1<tab>E-mail address1<linebreak>
Firstname2<tab>Lastname2<tab>Company2<tab>E-mail address2<linebreak>
Firstname3<tab>Lastname3<tab>Company3<tab>E-mail address3<linebreak>
...

Any other format will not work. When you upload directly from inside MaxBulk Mailer, this format is used automatically.

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zebedee999

New Member
Hi Stan,
I am trying to load an existing list from inside MBM - see below.
Screenshot 2020-02-12 at 09.49.01.png

I select the list in MBM and go to the Recipients drop down menu at the top of screen and hit Upload to MLM.
This is what I get, so I can't progress any further.
Clearly I'm doing something wrong but I'm still very ignorant of what it is.

Screenshot 2020-02-12 at 09.52.14.png

This is the diagnostics I've just requested.
MLM 3.2.0 diagnose ran on 2020-02-12 at 04:59:44

request_uri = https://www.scottpartnership.com/scripts/lm/lm.php?cmd=diagnose&pwd=••••••••••••
path_to_script = https://www.scottpartnership.com/scripts/lm/lm.php
working_directory = /home/keithscott/public_html/scripts/lm

mailqueue permissions = 0755
sqlqueue permissions = 0755
uploads permissions = 0777
imports permissions = 0755
templates permissions = 0755

#1 mysqli_connect( localhost, keithscott, •••••••••••••••••••••••••, TSP )
-> Connection error :) )
-> Check your server address and credentials in lm_settings.php
 
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