lm_prefs > $unsub_silent > Unsubscribe without notification

SAW

Member
I need a bit of clarification about how this command works.

Code:
$unsub_silent        = true;                               // Unsubscribe without notification email
When I set it to “true” I still get 2 emails:

Email 1)
Your unsubscribe request confirmation

Email 2)
X has unsubscribed from

I would think that Email 1 would not go out (when set to “true”.)
But it still does.

Pease advise how $unsub_silent works with true/false

To be honest, I do not see a difference when I toggle true/false.

We Run on MySQL. MLM 3.1.7

I ask for a few reasons:

A)
Because we are are now using SMTP.com as our relay service. Every email that passes that server counts towards our monthly quota. That is not that big of a deal for the number of Unsubscribes. Except, on inspection each unsubscribe is an extra 2 emails counting against the quota.

B)
I am wondering if SMTP if sending the same “confirmation email” over and over every month - and having it associate with our dedicated IP - is a bad thing, or no big deal. Each month the e-newsletetr changes, but the confirmation emails might build up to flag our server.

C)
Do these Unsubscribe Confirmation Emails have a negative affect on the user? Or do users like the positivity of confirmation?

What are your thoughts?
 

stanbusk

Administrator
Staff member
Re: lm_prefs > $unsub_silent > Unsubscribe without notificat

That deactivates mails sent to the subscriber. Are you sure you are not talking about administrator emails?

About your question I believe people like to receive a confirmation email. I personally do and profesional systems use to send such message.

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SAW

Member
Re: lm_prefs > $unsub_silent > Unsubscribe without notificat

It is still not performing like I expect it would when I switch $unsub_silent to “true.”

To clarify my question...

If the code changes from: false to: true (as shown here)

Code:
$unsub_silent        = true;                               // Unsubscribe without notification email
Does the Unsubscriber still receive the Your unsubscribe request confirmation email?

In digging through the other code, we noticed that:

$unsub_silent is not in the unsubscribe code.
Yet, $unsub_silent is in the subscribe code

Is it possible that this is a bug?
Or am I just not understanding how it works?

Thanks Stan.
 

stanbusk

Administrator
Staff member
Re: lm_prefs > $unsub_silent > Unsubscribe without notificat

This settings is supposed to deactivate unsubscribe message otherwise sent to the subscriber, where do you see an error/bug? I mean what file and line? Looks like you know some PHP :)

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