In some cases mails are received in an unreadable format. Is there anything I can do about it?

P

Prodrive

Member
Hi Stan,

From time to time I receive complaints from recipients that the mail are received in an unreadable format. See enclosed file.
I think, that the receiving program does not recognize the right format and therefore displays the mail wrong.

Is there anything I can do or is there a setting in the receiving program I can recommend?

Regards
Prodriver
 

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  • AW_ [PM] Michael Eising jetzt Leiter Vertrieb und Projekte bei Miji.txt
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P

Prodrive

Member
Now I got the remark from one addressee, that her program is not able to read MIME encoded mails.
She got the error message
"Die Nachricht ist im MIME-Format. Da Ihr E-Mail-Programm dieses Format nicht
unterstützt, werden einzelne oder alle Nachrichten nicht lesbar sein."
 
stanbusk

stanbusk

Administrator
Staff member
MIME is the standard for formatting emails. What software is she using?

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P

Prodrive

Member
This seems to have been a one-time error. It occurred with several recipients only with this particular mail. So we don't have to worry about further. I will come back to you if we observe it once again.
 
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