Too bad .. I sent a message to your support system about my problems with this program and got a serial number for the trial app since the appstore version didn't work (and still don't). I downloaded the trial and put in my serial that I got from the support and everything worked fine. Today I got a message that there is an update to the software and downloaded it, installed .. and again everything in the menu is "grayed" out and nothing works .. and it's not possible to enter the serial number either. I deleted everything, tried to download the new trial version but same thing here. The "enter code" in the menu is "greyed out".Sorry but I'm moving to another ftp program