Erreur #102 - Le URL n'est pas valide.

[instantsvideo]

Hi,
I have this error when trying to connect to distant list (I'm not sur of the name since I have a french version). Our site went on https (I did the change of address in preferences in MaxBulk) and since I have no access to mailing list. I did what I found on this forum 6 years ago : CHMOD the folder but I try 705, 755, no difference, what else could I do ?
thanks if anyone got an idea…

 

[stanbusk]

I guess you mean you are trying to connect to MLM, right? What version of MaxBulk Mailer are you using? Are you able to connect log into MLM with your browser?

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[instantsvideo]

Hi Stan,
thanks for your reply. I have Maxbulk 8.5.4. And yes it's working with MLM connection with web browser, no problems. It's just in the software when I want to access to the "distant list" that I have this error. This is new since we have https instead of http.

 

[stanbusk]

If URLs are the same then I guess it is a prom with your hosting company. Some have very strict security settings that sometimes can cause problems. You could ask them...

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[instantsvideo]

Hi,
thanks for your message, I already asked them but they don't answer so I'm stuck. It's not exactly the same URL, since it's now https instead of http, could it be the problem ? It worked fine before we moved to https.

 

[stanbusk]

What URL is it exactly?

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[instantsvideo]

Hi,
the address of the website is https://www.instantsvideo.com . The hosting company answered that they can't provide support for this problem… the domain has apparently no problem and is working correctly.

 

[stanbusk]

The URL has been trimmed, try to open a support ticket. Explain your problem in detail and add the URL so we can try to reproduce the problem here.

Most web hosting companies will almost always respond the same. Only the good one will help you.

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