DKIM Settings "Test" returns the error "DKIM Validation Error (No response for NS query)"

[rboles]

I've setup a private / public key and updated the DNS Records for the selector "default".

Using a key check tool (https://dkimcore.org/tools/keycheck.html) seems to show the DNS is OK.

However, when I click "test" is the DKIM settings panel it displays the message "No response fo NS query".

Any ideas? Thanks you in advance!

 

[stanbusk]

I believe there is a problem with your DNS entries, as you can see you have to add up to 4 new records. Make sure the selector you have entered in MaxBulk Mailer is correct as well.

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[Sven]

I believe there is a problem with your DNS entries, as you can see you have to add up to 4 new records. Make sure the selector you have entered in MaxBulk Mailer is correct as well.

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I have the same problem.

I've setup a private / public key and updated the DNS Records for the selector "default".

Using a key check tool (https://dkimcore.org/tools/keycheck.html) seems to show the DNS is OK.

However, when I click "test" is the DKIM settings panel it displays the message "No response fo NS query".

Any ideas? Thanks you in advance!

 

[stanbusk]

Are you using MaxBulk Mailer 8.7.3, the version available here: https://download.maxprog.com ?

 

[Sven]

Yes, I am using 8.7.3. I get the attached error even though this website ( https://dkimcore.org/tools/keycheck.html ) says all is good. I have also tried other testing site and they all say DKIM is OK.

 

[Sven]

I just used mail-tester.com and got 9/10. Here are the results> https://www.mail-tester.com/test-j2556cgqq

 

[Sven]

Let me clarify, I used MaxMailer to send to "mail-tester" with the failed DKIM and by clicking "Send Anyway" .

 

[stanbusk]

Is the sender address domain the one where you have added the DKIM record?

 

[Sven]

Yes. Domain is pulptech.us and my email address is [email protected]

 

[stanbusk]

Your record seems correct: https://mxtoolbox.com/SuperTool.aspx?action=dkim:pulptech.us:dkim&run=toolpage
Please send me a screenshot of your MaxBulk Mailer DKIM settings here: https://sendfile.maxprog.com (Private transfer)
Please send a note here when you have sent the screenshot.

 

[Sven]

Screenshots have been sent. Thank you.

 

[stanbusk]

Ok, I will have a look.

 

[Sven]

Hello Stan,

Have you made any progress? Is there anything more I can do to assist you?