Can't upload or download lists from within MaxBulk Mailer

listove

New Member
My hosting provider does not allow remote database connections "for security reasons." Does this mean that in order to properly use MLM I have to use text lists? I can go to my host site and upload a recipient CSV list into a SQL database, but if I go to MaxBulk Mailer and try to Import the recipients, I get a message that it can't connect to the server.

I've installed MLM on the server.

I can upload and download text lists.

Just want to confirm that I shouldn't bother to be using SQL for my lists.

Thanks.
 
Last edited:

listove

New Member
I've checked with my host and I have the correct database host, username, password and database name in the lm_settings.php file. I also have the same admin ID and password in this settings file and on the Preferences-General-Remote Lists area of MaxBulk Mailer. I've imported a list into MaxBulk Mailer, and then go to Recipients-Upload to MLM, select Upload the selected list and To - New List - and I put in a name. I get an error that says
An error occurred during the list upload process that eventually says "The URL was rejected."
 

listove

New Member
Making progress but not there yet. Apparently there was a database associated with my website, and I created a new database for MLM which was not the right thing to do. I changed the credentials in both MaxBulk Mailer and the lm_settings.php file to the original database associated with my website.

In MaxBulk Mailer, when I go onto the Preferences-General-Remote Lists and go to Diagnose, it all works now! But when I go into recipients and try to upload the list I have imported into MaxBulk Mailer, I get an error that that says "The URL was rejected." I went into the database and uploaded the list from a local CSV file. When I then go into MaxBulk Mailer, I tried to connect to the remote list, and get the error "Can't connnect to MySQL Server"

So I can't seem to upload or download the recipient lists from within MaxBulk Mailer, but the Diagnose check says I can connect, Select the database and do 3 queries just fine.

Why can't I upload/download or connect to a remote database from within MaxBulk Mailer?
 

listove

New Member
Are you using MaxBulk Mailer 8.7.2 with MLM 3.2.1 ?

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Yes. I've got it working well enough now. I can access remote lists from within MaxBulk Mailer, and I upload the lists from a local file via the lm.php program access on the Preferences-General-Remote Lists tab. I would classify this as SOLVED. Thanks.
 
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