cannot upload new lists to mlm to append to existing list..

homejames

New Member
I cannot upload a list and append or update it to a mysql stored list, but I can upload the list as a new list. All other functions seem to work fine - I can subscribe and unsubscribe etc,

Any ideas?
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

What error do you get?
 

homejames

New Member
Re: cannot upload new lists to mlm to append to existing lis

just get a red coloured error message in bulk mailer saying "error"
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

What version of MLM are you using?
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

Are you always uploading using the 'Upload the MLM' menu and the 'Append' option?
 

homejames

New Member
Re: cannot upload new lists to mlm to append to existing lis

yes, although I sometimes try the Update option...
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

The update is not for appending entries, it is for updating existing data, it is a very different thing.
 

homejames

New Member
Re: cannot upload new lists to mlm to append to existing lis

ok, thanks for that - didn't realise - just tried again using Append and got the usual error - "An error ocurred during the the list upload process"
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

Have you check if despite the error the list was appended?
 

homejames

New Member
Re: cannot upload new lists to mlm to append to existing lis

no it does not append, but if you try to show the remote list you tried to append after getting the error, Maxbulk mailer hangs with a "downloading" message - necessitating a force quit.
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

Have you tried to change the upload settings?
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

What about the 'Overwrite' option then? Of course you have to upload the full list, not only the new entries...
 

homejames

New Member
Re: cannot upload new lists to mlm to append to existing lis

not tried that, and frankly not overly confident in doing that - if there is a bug/ or something we cant find wrong with my settings, I think I'd rather live with creating new lists, but it seems very odd behaviour
 

stanbusk

Administrator
Staff member
Re: cannot upload new lists to mlm to append to existing lis

As far as I know there is no bug, else I would have received another bug report and it would also fail for me. The problem is very likely with the server.

The overwrite option is the default, it is what it is used each time you modify a remote list in MaxBulk Mailer.
 

ajbicat

New Member
Can you explain the difference between the action performed by 'update' and the action performed by 'append'. Yes, I have looked at the dictionary definition, but this has not helped. Many thanks.
 
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