Bounces in statistics tool

M

mblanc

New Member
Hello,

In the statistics tool, there is the choice to display "bounces". But this item is always empty (although, with email bouncer I get several bounces...).

How to activate the bounces display in the statistics tool ?

Thanks
 
M

mblanc

New Member
No, I didn't !

I didn't know there was relation between these 2 programs ...

Does-it mean that bounces in statistics works only with remote list ?

Thanks
 
stanbusk

stanbusk

Administrator
Staff member
No, bounces handling has nothing to do with that. A list can be remote or local, bounces will be handled the same.
 
M

mblanc

New Member
OK, I have now set the URL of my MLM into the preferences of "email Bounce handler".

I made a new campaign (with known bad emails). But I didn't get any bounces neither in the statistics tool of MBM, nor in MLM !...
(I got bounces only in "email bounce handler" ; openings and clilcks are ok in MBM and MLM))

What do I make wrong ?
Thanks for your help.
 
stanbusk

stanbusk

Administrator
Staff member
This problem has been fixed. It comes from MLM actually. The lm.php file has been updated to fully support bounces. There was a small error in it. If somebody wants to support bounces right now just post here and I will tell you where to download the file.
 
K

kev

Member
stanbusk said:
This problem has been fixed. It comes from MLM actually. The lm.php file has been updated to fully support bounces. There was a small error in it. If somebody wants to support bounces right now just post here and I will tell you where to download the file.
Click to expand...
Me please!
 
stanbusk

stanbusk

Administrator
Staff member
Download the full MLM package here and only transfer the 'lm.php' and 'lm_functions.php' files. Then bounce should be added by eMail Bounce Handler to MLM.
 
stanbusk

stanbusk

Administrator
Staff member
Thru the Heldesk I got several confirmation it now works perfect. IT has been fully tested here and work perfect for me. Make sure you have installed last MLM version as explained, you are using last version of eMail Bounce Handler and that you have entered the right MLM URL in the eMail Bounce Handler preferences.
 
M

mblanc

New Member
I changed only 'lm.php' and 'lm_functions.php' files. And it is still not working.
The URL in MBM and EBH are OK.
Only opened emails, clicks and unsubscribe are OK in MBM and MLM.
 
stanbusk

stanbusk

Administrator
Staff member
I certify, it now works perfectly. What MLM URL have you entered in eMail Bounce Handler?
 
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