After update the soft is crashing

[Tikhanski]

Yes, after update the soft is crashing. So when you don't do anything and software just opened, after some time it crashes and app closes with message to Apple.

 

[Tikhanski]

Here is a screenshot and report to Apple. I was unable to attach report here in any format. So please find a link to it.

https://www.dropbox.com/s/mdb0fggcar0jq ... t.pdf?dl=0

 

[stanbusk]

I recommend you to read the following page: The software doesn't start, runs very slowly or crashes often, how comes?

 

[Tikhanski]

I did all possible steps but still crashes. I reinstalled everything except OS X, but I have tested it on 2 macs. I do not think both Macs are faulty. And one more notice. It never happened before last update. It was always stable.

 

[stanbusk]

Do you mean MaxBulk Mailer update or Mac OS X update? Is there something common to both computers?

 

[Tikhanski]

I've noticed it started to crash after MaxBulk Update. Both computers have same OS X version but computers are different (macbook pro and mac mini).

 

[stanbusk]

What MaxBulk Mailer update? From 8.4.8 to 8.4.9?

 

[Tikhanski]

No I have 8.4.8 update only. I have bought the soft using AppStore by Apple and 8.4.9 is not available yet.

 

[stanbusk]

8.4.9 has already been submitted to the Apple Store. It will be available very soon. Anyway 8.4.8 should not crash.

 

[Tikhanski]

That's really nice answer. Thank you. I will tell that the software not to crash, because one of the developers said it shouldn't crash.

Honestly, I thought you can analyse the report I submitted from the very beginning and find the problem and advise more specifically.

 

[stanbusk]

Send me the crash log and I will tell you more. No wizards working here, only engineers.
Not the whole log is needed only the paragraph of the crashed thread, thread xx crashed.

 

[Tikhanski]

I am not sure what you need and how to make it, but as I told you before, the second post of mine in this thread contains a link for report. Is it what you ask for? If not please explain where and what should I do to get the info you need. Thanks.

 

[stanbusk]

Open the Mac OS X 'Console'. That tool is inside the Applications/Utilities folder (Shift-Option-U). Usually crashes are in the '~/Library/Logs' -> 'CrashReporter' folder on the left side.