86 % - "test unsuccessful"? I'm asking for help

snejana

New Member
Hello,
I purchased your program. But I have the same problem, share and others in the forum.
86% - "test unsuccessful"? I refer to the list many times and I'm sure that this result is incorrect.
In addition, when inspecting other list - the score was with too many bounced addresses. I checked manually those bounced addresses / sent them real letters / most of them are valid ...

I read everything very carefully on the topic. And I did the following:
1. I contacted the ISP. They have laid a permanent IP address and assured me that port 25 is not blocked.
2. Then again verify the list by your program. The result was similar.
3. Аlso checked manually and bounced addresses. Approximately 95% of the letters were sent!!!

I send applied three files - printskreen data from the program! Please compare the results!

Obviously the problem is not port 25!
Many please suggest another workable solution!
Otherwise I will be forced to ask for a refund for purchased software from you, that is not working.
Thanks.


[attachme]nt=1]1_address_valid.jpg[/attachment]
 

stanbusk

Administrator
Staff member
Can you test one single address and paste here the text you get in the eMail Verifier console panel?
 

snejana

New Member
Hello, thanks for the quick response!
Here is the information:

[01] 7/16 11:39:25 MX <g.tatarski@abv.bg> -> [pmx.abv.bg,smx.abv.bg]
[01] 7/16 11:39:25 > CONNECT TO: [pmx.abv.bg]
[01] 7/16 11:39:25 220-pmx.abv.bg ESMTP
[01] 7/16 11:39:25 220 pmx.abv.bg ESMTP
221 2.0.0 Bye
[01] 7/16 11:39:25 Error #102 - Connection dropped by server.

I just want to append it to this address verification was successful.
Do I need to find another unsuccessful verification of address?
 

snejana

New Member
Here's information for unverified address:

[01] 7/16 21:18:24 MX <snejanaas@gmail.com> -> [[Error] Impossible to verify this e-mail address. (#-2)]

[01] 7/16 21:20:48 MX <snejanaas@mail.bg> -> [[Error] Impossible to verify this e-mail address. (#-2)]

These are my email addresses.

On the third try, the result was this:

[01] 7/16 21:21:47 MX <snejanaas@mail.bg> -> [mx-balancer.mail.bg,mx1.mail.bg,mx2.mail.bg,mx3.mail.bg,secondary-mx.mail.bg]
[01] 7/16 21:21:47 > CONNECT TO: [mx-balancer.mail.bg]
[01] 7/16 21:21:47 220-mx1.mail.bg ESMTP mail.bG Webmail 4.11 (NO UCE)(NO UBE)
[01] 7/16 21:21:47 221 2.0.0 Bye
[01] 7/16 21:21:47 Error #102 - Connection dropped by server.

thanks in advance
 

snejana

New Member
Hello,
And what will happen if it turns out that the situation with domain abv.bg / predominant in my list / is analogous as gmail.com?
When I was offered to license the product this problem never was described ???

And another question:
What is the reason following address info@belcom.bg

1. To be valid when verified independently:

[01] 7/17 15:33:44 250 mx.belcom.bg
[01] 7/17 15:33:44 > MAIL FROM:<name@domain.com>
[01] 7/17 15:33:44 250 2.1.0 Ok
[01] 7/17 15:33:44 > RCPT TO:<info@belcom.bg>
[01] 7/17 15:33:44 250 2.1.5 Ok
[01] 7/17 15:33:44 221 2.0.0 Bye
[01] 7/17 15:33:44 Error #102 - Connection dropped by server.

2. It is invalid when checked in list?
 

snejana

New Member
snejana said:
Hello,
And what will happen if it turns out that the situation with domain abv.bg / predominant in my list / is analogous as gmail.com?
When I was offered to license the product this problem never was described ???

And another question:
What is the reason following address info@belcom.bg

1. To be valid when verified independently:

[01] 7/17 15:33:44 250 mx.belcom.bg
[01] 7/17 15:33:44 > MAIL FROM:<name@domain.com>
[01] 7/17 15:33:44 250 2.1.0 Ok
[01] 7/17 15:33:44 > RCPT TO:<info@belcom.bg>
[01] 7/17 15:33:44 250 2.1.5 Ok
[01] 7/17 15:33:44 221 2.0.0 Bye
[01] 7/17 15:33:44 Error #102 - Connection dropped by server.

2. It is invalid when checked in list?
---------------------------------------------------------------

After waiting two days for reply:

Hello,
I am sorry to say that I think your program is not working properly.
While I was buying the program it was not stated anywhere that it is not compatible with the limitations of some servers such as: gmail.com, abv.bg and others.
I am asking you for a full refund and than you stopping my license.
 

stanbusk

Administrator
Staff member
And what will happen if it turns out that the situation with domain abv.bg / predominant in my list / is analogous as gmail.com?
You will have to test one of those addresses and send me the result. I don't know that server.
When I was offered to license the product this problem never was described ???
This is not a problem but a limitation, same as road limited to a given speed when cars can double that speed. The eMail Verifier product page says clearly "Email Verifier verifies every e-mail address from a given mailing list, allowing you to determine 70-80% of "dead" email addresses." It doesn't say 100%.

And another question:
What is the reason following address info@belcom.bg

1. To be valid when verified independently:

[01] 7/17 15:33:44 250 mx.belcom.bg
[01] 7/17 15:33:44 > MAIL FROM:<name@domain.com>
[01] 7/17 15:33:44 250 2.1.0 Ok
[01] 7/17 15:33:44 > RCPT TO:<info@belcom.bg>
[01] 7/17 15:33:44 250 2.1.5 Ok
[01] 7/17 15:33:44 221 2.0.0 Bye
[01] 7/17 15:33:44 Error #102 - Connection dropped by server.
The server says it is valid, you get a '250 2.1.5 Ok' response. Error #102 has nothing to do with the testing here, it is cause by the server closing the connection. You will get hundreds of connection drops. Just ignore them, this is part of the connection.
 
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