Using GoDaddy

jdkmusic · Oct 7, 2014

I know that the support section details how to use MaxBulk using GoDaddy, but I think this info is outdated. The server is now outlook.office365.com. Just replacing the suggested SMPT host with this info doesn't help. Anybody know the updated way to use MaxBulk with GoDaddy?

Thanks!

stanbusk · Oct 10, 2014

smtpout.secureserver.net:3535 works for me here.

jdkmusic · Oct 10, 2014

Thank you! smtpout.secureserver.net:3535 used to work with me when I was on GoDaddy a while ago, but having recently rejoined GoDaddy, it no longer works.

The people at GoDaddy said to try smtp.office365.com, but this didn't seem to work either. Go Daddy sent me a link,

http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx

but haven't yet found the information in this bulletin that helps.

stanbusk · Oct 13, 2014

Try to set SSL to 'TLSv1 Exp'

jdkmusic · Oct 13, 2014

Thank you! Please forgive my complete and utter ignorance here, but where on the Settings or Preferences page do I change the SSL settings?

stanbusk · Oct 15, 2014

Next to the server address you have a pull-down menu with all the SSL choices.

jdkmusic · Oct 15, 2014

Thanks. I tried changing the SSL settings. No go. I tried (as near as I can tell) changing every variable one at a time - 6 different SSL settings, 3 different outbound ports (80, 3535, and 25), and Authentication variables (None, POP, ESMTP, and POP). 50-some possibilities. Nothing seems to work. I'm sure I'm doing something very simple that's wrong, but can't figure out what it is.

stanbusk · Oct 17, 2014

Try 'TLSv1 Exp' with no port and ESMTP, paste the text you get in the 'Delivery' panel here.

jdkmusic · Oct 17, 2014

"The server has rejected your message because you haven't authenticated yourself. Check your account settings and try again. You need to authenticate with your server in order to send emails. Go to the 'Settings' panel, select ESMTP or POP authentication and enter your Account ID and Password."

error 530 authentication required

I'm sure my account id and password are accurate. I've triple checked it, and then checked it again. And again... ;-)

stanbusk · Oct 19, 2014

Paste here the text you get in the 'Delivery' panel.

jdkmusic · Oct 20, 2014

01] 10/15 10:20:48 ~ Opening connection for delivery...
[01] 10/15 10:20:48 ~ Connecting to smtpout.secureserver.net Port:3535
[01] 10/15 10:20:49 ~ Connected
[01] 10/15 10:20:49 220 p3plsmtpa08-01.prod.phx3.secureserver.net ESMTP
[01] 10/15 10:20:49 > EHLO [192.168.1.114]
[01] 10/15 10:20:49 250-p3plsmtpa08-01.prod.phx3.secureserver.net hello [72.214.49.78], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 31457280
250-PIPELINING
250-8BITMIME
250 OK
[01] 10/15 10:20:49 > STARTTLS
[01] 10/15 10:20:49 500 command unrecognized
[01] 10/15 10:20:49 > HELO [192.168.1.114]
[01] 10/15 10:20:49 250 p3plsmtpa08-01.prod.phx3.secureserver.net hello [72.214.49.78], secureserver.net
[01] 10/15 10:20:49 > MAIL FROM:<[email protected]>
[01] 10/15 10:20:49 530 authentication required
[01] 10/15 10:20:49 ~ Relaying denied error, giving up!
[01] 10/15 10:20:49 ~ Fatal error, giving up!
[00] 10/15 10:20:49 ~ [-]
[00] 10/15 10:20:49 ~ Closing all streams
[00] 10/15 10:20:49 ~ Creating report...
[00] 10/15 10:20:49 ~ Finishing...
[00] 10/15 10:20:49 ~ Finished.

stanbusk · Oct 20, 2014

Ok, and set to 'None'?

jdkmusic · Oct 21, 2014

[01] 10/21 09:49:04 ~ Opening connection for delivery...
[01] 10/21 09:49:04 ~ Connecting to smtpout.secureserver.net Port:25
[01] 10/21 09:50:19 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #587
[01] 10/21 09:51:04 *** SMTP TIME-OUT 1 - 120 s
[01] 10/21 09:51:04 --> Reconnecting attempt 1 of 5
[01] 10/21 09:52:19 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #2525
[01] 10/21 09:53:04 *** SMTP TIME-OUT 2 - 120 s
[01] 10/21 09:53:04 --> Reconnecting attempt 2 of 5
[01] 10/21 09:54:20 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #26
[01] 10/21 09:55:04 *** SMTP TIME-OUT 3 - 120 s
[01] 10/21 09:55:04 --> Reconnecting attempt 3 of 5
[01] 10/21 09:56:20 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #2526
[01] 10/21 09:57:04 *** SMTP TIME-OUT 4 - 120 s
[01] 10/21 09:57:04 --> Reconnecting attempt 4 of 5
[01] 10/21 09:57:10 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #3535
[01] 10/21 09:57:10 ~ Connected
[01] 10/21 09:57:10 220 p3plsmtpa09-07.prod.phx3.secureserver.net ESMTP
[01] 10/21 09:57:10 > HELO [10.0.0.2]
[01] 10/21 09:57:10 250 p3plsmtpa09-07.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
[01] 10/21 09:57:10 > MAIL FROM:<[email protected]>
[01] 10/21 09:57:10 530 authentication required
[01] 10/21 09:57:10 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[01] 10/21 09:57:10 > EHLO [10.0.0.2]
[01] 10/21 09:57:10 250-p3plsmtpa09-07.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 31457280
250-PIPELINING
250-8BITMIME
250 OK
[01] 10/21 09:57:10 > STARTTLS
[01] 10/21 09:57:10 500 command unrecognized
[01] 10/21 09:57:10 > HELO [10.0.0.2]
[01] 10/21 09:57:10 250 p3plsmtpa09-07.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
[01] 10/21 09:57:10 > MAIL FROM:<[email protected]>
[01] 10/21 09:57:10 530 authentication required
[01] 10/21 09:57:10 ~ Relaying denied error, giving up!
[01] 10/21 09:57:10 ~ Fatal error, giving up!
[00] 10/21 09:57:10 ~ [-]
[00] 10/21 09:57:10 ~ Closing all streams
[00] 10/21 09:57:10 ~ Creating report...
[00] 10/21 09:57:11 ~ Finishing...
[00] 10/21 09:57:11 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#1,461] - 10/21/14
-----------------------------------------------------------------------

Mailer version: 8.4.7-US Pro - Registered
Machine OS/speed: Mac OS 10.8.5 Mountain Lion/3.06Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtpout.secureserver.net [Port: Default] TLS v1 Exp
Authentication: None | [10.0.0.2]
Groups: 100 [Interval: 00:04:00]

Delivery start date: 10/21/14 at 9:49:00 AM
End date: 10/21/14 at 9:57:10 AM
Total duration: 8 minute(s), 10 second(s) - Retries: 1000/6
Rate: 0.00 recipient(s)/second

to a total of: 1 recipient(s) [1/1]
List name: unknown
Sent: 0
Failed: 1 undelivered [Connection dropped by server]
Errors: 1

Mail subject: Uganda Medical Supplies Update
Mail priority: Normal
Reply To: [email protected]
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 9 Bytes (Doesn't include attachments)
Attachments: 7 (527.0 KB)
Encoding: Base64

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

Thanks again for your help!

stanbusk · Oct 21, 2014

You haven't set security to none, it is still 'TLS v1 Exp'.

jdkmusic · Oct 21, 2014

Apologies- I thought you meant for "Authentication" to be set to "None", which it was. I've reverted "Authentication" back to ESMTP, and set SSL to "SSL Deactivated", which is what I think you mean by setting the security to "None". Here's the delivery script.

[01] 10/21 13:04:39 ~ Opening connection for delivery...
[01] 10/21 13:04:39 ~ Connecting to smtpout.secureserver.net Port:25
[01] 10/21 13:05:58 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #587
[01] 10/21 13:06:39 *** SMTP TIME-OUT 1 - 120 s
[01] 10/21 13:06:39 --> Reconnecting attempt 1 of 5
[01] 10/21 13:07:58 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #2525
[01] 10/21 13:08:39 *** SMTP TIME-OUT 2 - 120 s
[01] 10/21 13:08:39 --> Reconnecting attempt 2 of 5
[01] 10/21 13:08:41 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #26
[01] 10/21 13:09:59 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #2526
[01] 10/21 13:10:39 *** SMTP TIME-OUT 3 - 120 s
[01] 10/21 13:10:39 --> Reconnecting attempt 3 of 5
[01] 10/21 13:11:56 ~ The server smtpout.secureserver.net doesn't respond. Trying on port #3535
[01] 10/21 13:11:56 ~ Connected
[01] 10/21 13:11:57 220 p3plsmtpa09-02.prod.phx3.secureserver.net ESMTP
[01] 10/21 13:11:57 > EHLO [10.0.0.2]
[01] 10/21 13:11:57 250-p3plsmtpa09-02.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 31457280
250-PIPELINING
250-8BITMIME
250 OK
[01] 10/21 13:11:57 > AUTH LOGIN
[01] 10/21 13:11:58 334 VXNlcm5hbWU6
[01] 10/21 13:11:58 > [email protected]
[01] 10/21 13:11:58 334 UGFzc3dvcmQ6
[01] 10/21 13:11:58 > **********
[01] 10/21 13:11:58 535 Authentication Failed for [email protected]
[01] 10/21 13:11:58 ~ Fatal error, giving up!
[00] 10/21 13:11:58 ~ [-]
[00] 10/21 13:11:58 ~ Closing all streams
[00] 10/21 13:11:58 ~ Creating report...
[00] 10/21 13:11:58 ~ Finishing...
[00] 10/21 13:11:58 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#1,462] - 10/21/14
-----------------------------------------------------------------------

Mailer version: 8.4.7-US Pro - Registered
Machine OS/speed: Mac OS 10.8.5 Mountain Lion/3.06Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtpout.secureserver.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [10.0.0.2]
Groups: 100 [Interval: 00:04:00]

Delivery start date: 10/21/14 at 1:04:36 PM
End date: 10/21/14 at 1:11:58 PM
Total duration: 7 minute(s), 22 second(s) - Retries: 1000/6
Rate: 0.00 recipient(s)/second

to a total of: 1 recipient(s) [1/1]
List name: unknown
Sent: 0
Failed: 1 undelivered [Connection dropped by server]
Errors: 1

Mail subject: Uganda Medical Supplies Update
Mail priority: Normal
Reply To: [email protected]
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 9 Bytes (Doesn't include attachments)
Attachments: 7 (527.0 KB)
Encoding: Base64

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

stanbusk · Oct 22, 2014

Add ':3535' to the server address and set the authentication to PLAIN. If you still have an error send me the log again.

jdkmusic · Oct 22, 2014

Thanks. I set the authentication to "None", which is what I think you meant by "Plain". Here's the delivery script.

[01] 10/22 10:05:36 ~ Opening connection for delivery...
[01] 10/22 10:05:36 ~ Connecting to smtpout.secureserver.net Port:3535
[01] 10/22 10:05:36 ~ Connected
[01] 10/22 10:05:37 220 p3plsmtpa11-01.prod.phx3.secureserver.net ESMTP
[01] 10/22 10:05:37 > HELO [10.0.0.2]
[01] 10/22 10:05:37 250 p3plsmtpa11-01.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
[01] 10/22 10:05:37 > MAIL FROM:<[email protected]>
[01] 10/22 10:05:37 530 authentication required
[01] 10/22 10:05:37 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[01] 10/22 10:05:37 > EHLO [10.0.0.2]
[01] 10/22 10:05:37 250-p3plsmtpa11-01.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 31457280
250-PIPELINING
250-8BITMIME
250 OK
[01] 10/22 10:05:37 > AUTH LOGIN
[01] 10/22 10:05:38 334 VXNlcm5hbWU6
[01] 10/22 10:05:38 > [email protected]
[01] 10/22 10:05:38 334 UGFzc3dvcmQ6
[01] 10/22 10:05:38 > **********
[01] 10/22 10:05:38 535 Authentication Failed for [email protected]
[01] 10/22 10:05:38 ~ Fatal error, giving up!
[00] 10/22 10:05:38 ~ [-]
[00] 10/22 10:05:38 ~ Closing all streams
[00] 10/22 10:05:38 ~ Creating report...
[00] 10/22 10:05:38 ~ Finishing...
[00] 10/22 10:05:38 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#1,463] - 10/22/14
-----------------------------------------------------------------------

Mailer version: 8.4.7-US Pro - Registered
Machine OS/speed: Mac OS 10.8.5 Mountain Lion/3.06Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtpout.secureserver.net [Port: 3535] SSL Off
Authentication: None | [10.0.0.2]
Groups: 100 [Interval: 00:04:00]

Delivery start date: 10/22/14 at 10:05:28 AM
End date: 10/22/14 at 10:05:38 AM
Total duration: 10 second(s) - Retries: 1000/6
Rate: 0.10 recipient(s)/second

to a total of: 1 recipient(s) [1/1]
List name: unknown
Sent: 0
Failed: 1 undelivered [Connection dropped by server]
Errors: 1

Mail subject: Uganda Medical Supplies Update
Mail priority: Normal
Reply To: [email protected]
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 9 Bytes (Doesn't include attachments)
Attachments: 7 (527.0 KB)
Encoding: Base64

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

stanbusk · Oct 22, 2014

You have to keep the authentication as it was, ESMTP. What you have to set to 'none' is the security.

jdkmusic · Oct 22, 2014

Here you go -

[01] 10/22 15:50:48 ~ Opening connection for delivery...
[01] 10/22 15:50:48 ~ Connecting to smtpout.secureserver.net Port:3535
[01] 10/22 15:50:49 ~ Connected
[01] 10/22 15:50:50 220 p3plsmtpa07-02.prod.phx3.secureserver.net ESMTP
[01] 10/22 15:50:50 > EHLO [10.0.0.2]
[01] 10/22 15:50:50 250-p3plsmtpa07-02.prod.phx3.secureserver.net hello [98.244.68.151], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 31457280
250-PIPELINING
250-8BITMIME
250 OK
[01] 10/22 15:50:50 > AUTH LOGIN
[01] 10/22 15:50:50 334 VXNlcm5hbWU6
[01] 10/22 15:50:50 > [email protected]
[01] 10/22 15:50:50 334 UGFzc3dvcmQ6
[01] 10/22 15:50:50 > **********
[01] 10/22 15:50:50 535 Authentication Failed for [email protected]
[01] 10/22 15:50:50 ~ Fatal error, giving up!
[00] 10/22 15:50:50 ~ [-]
[00] 10/22 15:50:50 ~ Closing all streams
[00] 10/22 15:50:50 ~ Creating report...
[00] 10/22 15:50:50 ~ Finishing...
[00] 10/22 15:50:50 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#1,470] - 10/22/14
-----------------------------------------------------------------------

Mailer version: 8.4.7-US Pro - Registered
Machine OS/speed: Mac OS 10.8.5 Mountain Lion/3.06Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtpout.secureserver.net [Port: 3535] SSL Off
Authentication: ESMTP (Login) | [10.0.0.2]
Groups: 100 [Interval: 00:04:00]

Delivery start date: 10/22/14 at 3:50:45 PM
End date: 10/22/14 at 3:50:50 PM
Total duration: 5 second(s) - Retries: 1000/6
Rate: 0.20 recipient(s)/second

to a total of: 1 recipient(s) [1/1]
List name: unknown
Sent: 0
Failed: 1 undelivered [Connection dropped by server]
Errors: 1

Mail subject: Uganda Medical Supplies Update
Mail priority: Normal
Reply To: [email protected]
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 9 Bytes (Doesn't include attachments)
Attachments: 7 (527.0 KB)
Encoding: Base64

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

stanbusk · Oct 24, 2014

You did not set the ESMTP authentication to PLAIN.

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