Upgraded to new Mac - Mailer now crases

LeoC2

New Member
I transferred all my files to a new MacBook Pro Intel i7

WHen I run Mailer everything seems fine in all windows (preview, settings, etc.) but when I click on the MESSAGE tab to enter or see the message I get an off error message then a crash. Here's a screen shot of the error message:

MaxBulk%20crash%20Screen%20shot%202011-04-28%20at%204.30.19%20PM.png



Customer support recommended I run Onyx which I did but the problem persists. I tried reloading Mailer but the problem is the same.

HELP! I rely heavily on this program and I'm stuck without it.
 

stanbusk

Administrator
Staff member
This is a problem on your system, ATSU stands for 'Apple Type Services for Unicode'.
 

LeoC2

New Member
As suggested I logged out and back in to a user account I set up that is as the Mac came. Sure enough Mailer works fine. So now how do I track down the problem? Nothing is really different as far as system pug in and extensions.
 

LeoC2

New Member
stanbusk said:
Yes, except a corrupt library or a corrupt cache file.
So does anyone know how do I determine what files Mailer is accessing that could cause this. I've tried everything and still no luck. This is not good!
 

stanbusk

Administrator
Staff member
Yes but note that this is a failure on your operating system, not on MaxBulk Mailer.
 
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