Update Will Not allow me to send mail

sgal · May 7, 2014

Since downloading the new Version 8.4.7 on my Mac yesterday, MaxBulkMailer will not send my emails.
I keep getting the message that the Remote Server closed the connection, to check my login/password, but nothing has changed other than the update. Can anyone please help me?

stanbusk · May 8, 2014

Try to set the authentication to PLAIN.

sgal · Oct 23, 2014

There is no "Plain". I set it to "none" and tried all other settings there. Still won't work unless I use my Internet provider email address, which I do NOT want to use. Want to use gmail like I always did. Any other suggestions?

sgal · Oct 23, 2014

So sorry... found the 'None' setting you were talking about but still got this failure message:

Mailer version: 8.4.8-US Pro - Registered
Machine OS/speed: Mac OS 10.9.5 Mavericks/2.66Ghz

Streams: 1 [1 Used | 1 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bellnet.ca [Port: Default] SSL Off
Authentication: None | [10.0.1.28]
Groups: 25 [Interval: 00:00:05]

Delivery start date: 2014-10-22 at 8:22:09 PM
End date: 2014-10-22 at 8:22:19 PM
Total duration: 10 second(s) - Retries: 0/6
Rate: 0.10 recipient(s)/second

to a total of: 3 recipient(s) [3/3]
List name: unknown
Sent: 0
Failed: 3 (Bounces not included!)

Mail subject: [News] MY Paid Members Get Their 1x Fee Back
Mail priority: Normal
Reply To: [email protected] (Sender)
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 1.29 KB (Doesn't include attachments)
Attachments: none

MLM: Click-through tracking [Deactivated]

sgal · Oct 23, 2014

Yet when I CHANGE the 'from email' address to the same as my ISP email, it works... see below.
I removed my ISP address in the copied reply below for privacy reasons, since this is an open forum.

Problem is I do not want to use my ISP email for from or return email address

Any ideas?

Mailer version: 8.4.8-US Pro - Registered
Machine OS/speed: Mac OS 10.9.5 Mavericks/2.66Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bellnet.ca [Port: Default] SSL Off
Authentication: None | [10.0.1.28]
Groups: 25 [Interval: 00:00:05]

Delivery start date: 2014-10-22 at 8:25:45 PM
End date: 2014-10-22 at 8:25:49 PM
Total duration: 4 second(s) - Retries: 0/6
Rate: 1.00 recipient(s)/second

to a total of: 3 recipient(s) [3/3]
List name: unknown
Sent: 3

Mail subject: [News] MY Paid Members Get Their 1x Fee Back
Mail priority: Normal
Reply To: ----(Sender)
Errors: ---- (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 1.29 KB (Doesn't include attachments)
Attachments: none

MLM: Click-through tracking [Deactivated]

stanbusk · Oct 24, 2014

And what error do you get when using that other address? That has nothing to do with MaxBulk Mailer.

sgal · Oct 24, 2014

[01] 10/22 20:45:30 ~ Opening connection for delivery...
[01] 10/22 20:45:30 ~ Connecting to pop.bellnet.ca for POP authentication...
[00] 10/22 20:45:30 +OK InterMail POP3 server ready.
[00] 10/22 20:45:30 > APOP [email protected] **********
[00] 10/22 20:45:30 -ERR Invalid command; valid commands: USER, QUIT
[00] 10/22 20:45:30 > QUIT
[00] 10/22 20:45:30 +OK ? InterMail POP3 server signing off.
[01] 10/22 20:45:30 ~ Connecting to smtp.bellnet.ca Port:25
[01] 10/22 20:45:30 ~ Connected
[01] 10/22 20:45:30 220 toroondcocmrk05.srvr.bell.ca ESMTP server ready
[01] 10/22 20:45:30 > HELO [10.0.1.28]
[01] 10/22 20:45:30 250 toroondcocmrk05.srvr.bell.ca hello [184.147.208.126], pleased to meet you
[01] 10/22 20:45:30 > MAIL FROM:<[email protected]>
[01] 10/22 20:45:30 550 5.1.0 <[email protected]> sender rejected - ERR081
[01] 10/22 20:45:30 ~ Relaying denied error, let's try ESMTP authentication scheme [1/13030]
[01] 10/22 20:45:30 > EHLO [10.0.1.28]
[01] 10/22 20:45:30 ~ Remote server has unexpectedly closed the connection (#102). Stage: -1
[00] 10/22 20:45:30 ~ [!]
[00] 10/22 20:45:43 ~ Closing all streams
[00] 10/22 20:45:43 ~ Creating report...
[00] 10/22 20:45:43 ~ Finishing...
[00] 10/22 20:45:43 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#1,127] - 2014-10-22
-----------------------------------------------------------------------

Mailer version: 8.4.8-US Pro - Registered
Machine OS/speed: Mac OS 10.9.5 Mavericks/2.66Ghz

Streams: 1 [1 Used | 1 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bellnet.ca [Port: Default] SSL Off
Authentication: APOP | [10.0.1.28]
Address: pop.bellnet.ca [Port: Default] SSL Off
Groups: 25 [Interval: 00:00:05]

Delivery start date: 2014-10-22 at 8:45:23 PM
End date: 2014-10-22 at 8:45:43 PM
Total duration: 20 second(s) - Retries: 0/6
Rate: 0.05 recipient(s)/second

to a total of: 13,030 recipient(s) [13,030/13,030]
List name: Paypal CLEAN List June 2013
Sent: 0
Failed: 13,030 undelivered [Connection dropped by server]
Errors: 1

Mail subject: [News] MY Paid Members Get Their 1x Fee Back
Mail priority: Normal
Reply To: [email protected] (Sender)
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 1.51 KB (Doesn't include attachments)
Attachments: none

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

stanbusk · Oct 27, 2014

Set the authentication to ESMTP.

Guadalupe Cotero · Oct 28, 2014

Actualizacion Max bulk Mailer con conexion a Godaddy no entr

Buenas tardes, a partir de que se hizo la √∫ltima actualizaci√≥n del MBM NO he conseguido hacer la entrega de correos, es decir, se conecta al servidor de GOdaddy y en la pantalla dentro del MBM me muestra como se conecta a los servidores de cada uno de miembros de la lista, solo que al finalizar el MBM manda un mensaje de que debo cambiar los ajustes a un puerto etc.

No llega ning√∫n correo a mis destinatarios.

Mucho AGRADECERE que me puedan apoyar pues ya tengo desde la semana pasada con un retraso considerable en el envio de informaci√≥n.

sgal · Oct 28, 2014

Tried all settings. My last successful send (June 11th 2013) shows these settings (below), but they do NOT work now unless I use my ISP email address (or any REAL ISP email address) in the "Reply To" and "Errors" sections. I want to show my emails as coming from gmail, like I always have.

Now, it will NOT accept a gmail address or yahoo email address as the sender information (from). I keep getting the error that my login or password is wrong, but that is NOT the problem, as my login/password works with any of my hosted/real email addresses. So WHAT has changed?

This only started after the 2nd last update I downloaded. I stopped using MaxBulk Mailer, as I had to go back to work full time last fall and didn't have time to fix it. Now I'm part time I would like it to work again, but so far no suggestions have worked. I would really appreciate your help in getting it working again... here is a copy of the Delivery Report of the last successful email I sent... and when I use the exact SAME settings today, it will NOT work unless I use my own hosted email addresses

I tried it with 3 of my ISP hosted emails today, and it works just fine, but NOT with gmail/yahoo or any FREE email based email. PLEASE, please, please help me fix this??

Mailer version: 8.4.3-US Pro - Registered
Machine OS/speed: Mac OS 10.8.3 Mountain Lion/2.66Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bellnet.ca [Port: Default] SSL Off
Authentication: APOP | [10.0.1.4]
Address: pop.bellnet.ca [Port: Default] SSL Off
Groups: 25 [Interval: 00:00:05]

Delivery start date: 2013-06-11 at 5:53:40 PM
End date: 2013-06-11 at 7:47:34 PM
Total duration: 1 hour(s), 53 minute(s), 54 second(s) - Retries: 0/6
Rate: 1.90 recipient(s)/second

to a total of: 12,981 recipient(s) [12,981/13,143]
List name: PayPal && Programs Downline
Sent: 12,981
Errors: 520

Mail subject: [News] This DOES Pay EVERY 1/2 Hr, NO Sponsoring & Built To Last
Mail priority: Normal
Reply To: [email protected] (Sender)
Errors: [email protected] (Sender)
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 2.66 KB (Doesn't include attachments)
Attachments: none

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

stanbusk · Oct 30, 2014

The error you report has no relation with MaxBulk Mailer. As far as I know Gmail has always have weird requirements. Anyway Gmail is a free service, to send single emails to friend and family, it is not for bulk emailing. Gmail will do everything to make bulk emailing fail. I recommend you to read this: What mail server can I or should I use with MaxBulk Mailer?

sgal · Nov 12, 2014

Please not I am not really sending any emails from gmail...I'm just SHOWING a gmail address as the FROM address. I'm sending via MY server, like I ALWAYS have, but since 2 updates ago, MBM just stopped sending, and the ONLY way it WILL send is if I use a real email address (under Sender Information) that I have listed on my server account. Now, I sure don't want to do that, as THAT is WHY I bought MBM!

I have asked and asked for help and no one seems to know what's wrong.
Please can't someone figure this out????

Eager to reach my lists again

stanbusk · Nov 12, 2014

Have you tried to activate ESMTP?

Update Will Not allow me to send mail

sgal

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Guadalupe Cotero

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