update 8.4.7

[dsdewitt]

Maxbulk mailer keeps telling me there is an update version(8.4.7). I'm currently on 8.4.6 I answer yes to download update. First time I did not pay attention and just did the d/l and installed. it told me again that the same update was available. This time during the install I say that the install said it was installing 8.4.6 not the 8.4.7.

Guess someone forgot to put the correct file in the que.


Thanks,
David

 

[stanbusk]

8.4.7 was removed because of a problem we are currently working on. Keep working with 8.4.6 for the moment. Sorry for the inconvenience.

 

[AKIRA]

what the problem on 8.4.7?
I already updated 8.4.7 and got big problems.
When it gonna fix?
How can I down grade to 8.4.6? :x

Download page still have ver.8.4.7.
http://www.maxprog.com/site/misc/downloads_us.php

 

[stanbusk]

Our current download page points to previous 8.4.6
The problem is that version time-outs when trying to sending messages because of a threading problem.

 

[AKIRA]

I tried to DL the 8.4.6 but still 8.4.7 on the following web site.
http://www.maxprog.com/site/misc/downloads_us.php

Could you check it for me?

 

[stanbusk]

That page says 8.4.7 but the version there is 8.4.6, we pulled it out temporally to fix it.

 

[AKIRA]

I thought that then I DL the file and checked the information.

The file information shows version 8.4.7, so you mean it's version 8.4.7 but the program is version 8.4.6?

 

[stanbusk]

No, the version you have is 8.4.7
You have to download 8.4.6 from our server.

 

[AKIRA]

I downloaded it again and again hundreds times from following address.

http://www.maxprog.com/site/misc/downloads_us.php

But it still 8.4.7, I attached the picture.

Please, let me know correct address.

Thank you.

Best,

 

[stanbusk]

I guess you are doing something wrong or you are getting the download from your server or browser cache. Our server only contains 8.4.6.

 

[AKIRA]

I tried on another computers, another browsers, another places...
Also reset the browsers and computers.

But everything was 8.4.7.

I don't have any own servers.

Give me the specific download server's address or send the file to me.

Thank you.

 

[stanbusk]

This is the direct download link.

 

[AKIRA]

Thank you, Stanbusk.

But I need for Mac program.

 

[stanbusk]

For Mac, just use 8.4.7
The problem is with the Windows version only.

 

[AKIRA]

But after I update to 8.4.7, I got big problem.

I sent about 3 thousands of promotion mails to our customers.
It took long time but we succeeded.
*setting -> Delivery Singly, Group mails:5

After that we got hundreds of complaint mails from customers about their name.
They said "I'm not XXXX" something like that.
We used "TAG" like "Dear XXXX(First Name)" and I checked preview before I sent.
At that time we had not any problems.

But, the name was mixed up, almost everybody!

And somebody said if forward or reply the message, they can see another persons name and e-mail address.
Just few people noticed but I think everybody can see it .

Wrong name and include wrong address, such a big problem and we got big damages!

Why it happen?
We use this program for long time but never have had this kind of problems before.

I'm preoccupied with responses to recovering and exhausted.
If you have some ideas please let me know.

*attached picture
We sent to Susanne, but the name is Grace and the address is Grace's address.

Thank you.

 

[stanbusk]

In the recipient list, is the data correct?

 

[AKIRA]

Yes, the addresses were imported from contact.app and I had random check at the preview section.
Those were coincided with the address book when I checked.