Unable to send mail

[mattrea]

Hi,

I have used MBM for sending emails to around 250 recipients 7 times last year, however I have just set up a new mail to send using the same settings and I can't get any to send out. I am in England and my ISP is Sky. The message I am getting is as follows:

[01] 9/24 17:09:10 ~ Opening connection for delivery...
[01] 9/24 17:09:10 ~ Connecting to smtp.tools.sky.com Port:25
[01] 9/24 17:09:10 ~ Connected
[01] 9/24 17:09:10 220 smtp.tools.sky.com ESMTP ready
[01] 9/24 17:09:10 > EHLO [192.168.0.11]
[01] 9/24 17:09:11 250-smtp.tools.sky.com
250-PIPELINING
250-SIZE 41697280
250-8 BITMIME
250-AUTH PLAIN LOGIN XYMCOOKIE
250 STARTTLS
[01] 9/24 17:09:11 > AUTH LOGIN
[01] 9/24 17:09:11 334 VXNlcm5hbWU6
[01] 9/24 17:09:11 > [email protected]
[01] 9/24 17:09:11 334 UGFzc3dvcmQ6
[01] 9/24 17:09:11 > **********
[01] 9/24 17:09:11 235 2.0.0 OK
[01] 9/24 17:09:11 > MAIL FROM:<[email protected]>
[01] 9/24 17:09:11 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/o ... om-07.html
[01] 9/24 17:09:11 > RCPT TO:<[email protected]> [1/372]
[01] 9/24 17:09:11 503 Wrong sequence of commands : MAIL FROM needed
[01] 9/24 17:09:11 ~ Stage 3 dispatch done
[01] 9/24 17:09:11 ~ Delay of 900s [00:15:00]
[01] 9/24 17:09:11 > QUIT
[01] 9/24 17:09:11 221 Service Closing transmission
[01] 9/24 17:09:11 ~ Stage 4 dispatch done
[01] 9/24 17:09:11 ~ Next Delivery in 00:15:00
[00] 9/24 17:09:18 ~ Canceling process...
[00] 9/24 17:09:18 ~ Asking socket #1 to QUIT...
[00] 9/24 17:09:18 ~ [-]
[00] 9/24 17:09:18 ~ Closing all streams
[00] 9/24 17:09:18 ~ Unlinking socket #1 port
[00] 9/24 17:09:18 ~ Creating report...
[00] 9/24 17:09:18 ~ Finishing...
[00] 9/24 17:09:18 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#51] - 24/09/2013
-----------------------------------------------------------------------

Mailer version: 8.4.4-US Pro - Registered
Machine OS/speed: Mac OS 10.7.5 Lion/2.66Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.tools.sky.com [Port: Default] SSL Off
Authentication: ESMTP (Login) | [192.168.0.11]
Groups: 1 [Interval: 00:15:00]

Delivery start date: 24/09/2013 at 17:09:08
End date: 24/09/2013 at 17:09:18
Total duration: 10 second(s) (Cancelled by user)
Rate: 0.10 recipient(s)/second

to a total of: 372 recipient(s) [372/372]
List name: unknown
Sent: 0
Failed: 372 undelivered [Delivery cancelled by user]
Errors: 2

Mail subject: [News] Hyperbole - Have You Clicked Yet? 24-09-2013
Mail priority: Normal
Reply To: [email protected]
Errors: [email protected] (Sender)
Return receipt: No
Mail format: HTML only | iso-8859-1 | quoted-printable
Mail size: 3.41 KB (Doesn't include attachments)
Attachments: none

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------

I have tried a number of different settings, but I have had no luck.

Do you have any suggestions?

Thanks, Matt

 

[stanbusk]

The server asks you to verify your email address here.

 

[mattrea]

Hi, this has fixed it, thanks for your help.