Time out error when downloading remote list

[jonnydutch]

Hello:

The link to the MLM works fine. I can create lists and add recipients but when I go to the MBM and select remote lists from the dropdown menu, it either stays 'downloading' indefinitely or finally times out and says error #408.

Please advise.

Thank you.

 

[stanbusk]

If you log into MLM with your browser, can you see your list?

Also try the following command with your browser:

http://www.[YOUR_DOMAIN].com/site/scripts/list_manager/demo/lm.php?cmd=getlist&list=[YOUR_LIST]&pwd=[YOUR_PASSWORD]

What do you get? The full list? Part of the list? An error?

And with the following command?

http://www.[YOUR_DOMAIN].com/site/scripts/list_manager/demo/lm.php?cmd=lists&pwd=[YOUR_PASSWORD]

What do you get? The full list of lists? Part of the list? An error?

 

[jonnydutch]

Hello:
Yes I can see my lists going to http://[DOMAIN].com/lm/lm.php

I log in with a user and password that I configured in the settings of MBM.

When I try to go to the links you listed with the edited information I get 404 errors. (I am assuming the password is the same password I use to log in to the MLM on-line).

Please advise.
Thank you.
Jonny

 

[stanbusk]

Error 404 is explained here. It is a 'File not found' error. Are you sure the URL is correct?

 

[jonnydutch]

Hello:

I used the URL that you gave me and filled in the information with my information:

http://dni-tango.com/site/scripts/list_ ... d=xxxxxxxx

where the password is the same as the one that is configured in the settings of MBM. Is this correct?

I can log in fine to the MLM via the browser using:

https://dni-tango.com/lm/lm.php

and I can create lists and recipients just fine.

Please advise.
Thank you.

 

[stanbusk]

There is a forward. The http part is converted into https.

 

[jonnydutch]

Hello:

Does this mean that it will not work?
The site is secured and must stay that way.

Any suggestions to work around this?

Thank you.
Jonny

 

[stanbusk]

MLM works on both HTTP and HTTPS connection so the problem is not there. It is that forward.

 

[jonnydutch]

I see.
Should I go about trying to remove the forward? Or is there some way to configure MLM to take the forward into account?

Thank you,
Jonny

 

[stanbusk]

Current MaxBulk Mailer version supports MLM forwards from a http page to another http page or from a https page to another https page but not from a http page to a https page nor from a https page to a http page. I will fix that right now for next release!