Templates not Saved (v.8.2.1 Pro)

fotofriendly

fotofriendly

Member
This is an issue I have reported before (v7.6) but have never fixed.

For some reason, I can save a document as a template & it will show in the drop-down menu. On restarting MaxBulk it has vanished & is not in the Templates folder.

Instead, I just save documents & retrieve them from Saved Documents if needed. This works but does not explain or resolve the bug.

OS: Windows 7 Home Premium
MaxBulk Mailer: v8.2.1 Pro
 
fotofriendly

fotofriendly

Member
No. Folder seems fine.

When I 'Save as Template' no document is saved to any of the folders but the name of that document appears in the drop-down menu.

On closing the document, the menu option clears.
 
stanbusk

stanbusk

Administrator
Staff member
Templates are MaxBulk Mailer documents. They are saved to the following location:

C:\Users\<your_account_name>\Documents\Maxprog\MaxBulk Mailer\My Templates\

Check if that folder exists, does it?
 
fotofriendly

fotofriendly

Member
Deleted the folder & MaxMail recreated it ...amazing! However, it was empty when I 'Saved as Template'

I had this problem with MBM Pro v7.6 on a WinXP PC before.
 
stanbusk

stanbusk

Administrator
Staff member
Do you then see that document in the templates inside MaxBulk Mailer? Can you select it. Does it remain there after relaunching MaxBulk Mailer?
 
stanbusk

stanbusk

Administrator
Staff member
Ok, now can you save templates form MaxBulk Mailer or do you still have the same problem?
 
stanbusk

stanbusk

Administrator
Staff member
Have you tried to install MaxBulk Mailer on another account on your computer? Does it work from there?
 
stanbusk

stanbusk

Administrator
Staff member
What do you mean, Windows license? It is just for testing, you can later remove that account.
 
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