Tags not working

lennymarino

New Member
This might be a simple fix, in which case I apologize, and I have read the instructions.

I just downloaded the update 7.9.2, and I am using the exact same message, recipients list, and server settings that have worked for months.

Now, however, the Tags are not working. I am doing it correctly like so:

Dear Dr. [Surname],

And in the Preview it appears as such:

Dear Dr. ,

The Last names have been imported and are visible in the recipients list. What are some possible causes for this kind of problem? Thanks for your help!
 

lennymarino

New Member
Okay, I just figured it out, sorry. I checked the box that says Delivery: Singly (recommended) - and now all the tags are working.
 
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