Janey
New Member
Hi there,
I've successfully installed MLM set up using mySQL database... everything seemed to be fine with the installation.
However, I have come across 2 problems that i'm completely stumped with.
Firstly, I've created a new html only email, coding below
when i try opening the link from the email, i get the error "Not Acceptable
An appropriate representation of the requested resource /lm/lm.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
and the link does not open and nothing is recorded within statistics.
I played around a bit and discovered if i change the link code to
i get error "Error 404 Page Not Found
The requested URL /lm/www.XXXX.com was not found on this server."
yet it records the 'click' action in statistics.
if i uncheck click-through tracking this problem disappears and the link works properly.
any idea what could be the problem here?
then my second problem, is that i'm not getting any records from 'opening'.
is there a tag of some sort i need to enter into the email for it to record the opening of an email?
i only got a record of opening when the click record above "worked".
any ideas or suggestions to solve this would be much appriciated... thanks.
I've successfully installed MLM set up using mySQL database... everything seemed to be fine with the installation.
However, I have come across 2 problems that i'm completely stumped with.
Firstly, I've created a new html only email, coding below
Code:
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>Untitled Document</title>
</head>
<body bgcolor="#3366FF">
Dear [FullName]
<br />
<a href="http://www.google.com">testlink</a>
</body>
</html>when i try opening the link from the email, i get the error "Not Acceptable
An appropriate representation of the requested resource /lm/lm.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
and the link does not open and nothing is recorded within statistics.
I played around a bit and discovered if i change the link code to
Code:
<a href="www.google.com">testlink</a>The requested URL /lm/www.XXXX.com was not found on this server."
yet it records the 'click' action in statistics.
if i uncheck click-through tracking this problem disappears and the link works properly.
any idea what could be the problem here?
then my second problem, is that i'm not getting any records from 'opening'.
is there a tag of some sort i need to enter into the email for it to record the opening of an email?
i only got a record of opening when the click record above "worked".
any ideas or suggestions to solve this would be much appriciated... thanks.
