Statistics screen showing URL is not valid

[nina.fletcher]

When I copy the below URL on my browser with the password in text replacing the *****, the URL seems to work
http://www.virtunetsystems.com/content/ ... ml&lang=us

However when I click on the stats menu button on my mac book pro, I get an error in a popup window saying URL is not valid and the URL is of the type

http://www.virtunetsystems.com/content/ ... ml&lang=us

We reinstalled MLM (this time using plain text option and not MySQL). Installation had no errors. But I am having the same issue.

Tracking clicks and email opens is very important for me, without which I will not be able to use your software. Thanks in advance for your help.

Nina

 

[stanbusk]

This problem has nothing to do with the storage type, mySQL is very highly recommended. About your problem, have you asked your server administrator? What error do they return? Why?

 

[nina.fletcher]

When I type in the URL with the password in text on Chrome it works.

The URL as posted by your app when I click on the statistics button in your app doesnot.

We don't have a server admin, our website is hosted by a 3rd party.

There seem to be many complaints about this problem in your forums.

Are you looking for the error returned by the webserver hosting mysql DB when I click on the statistics button in your UI

 

[stanbusk]

Your third party server has an administrator or a support guy for sure. The idea is to know what the error is.

Yes, others have reported that problem but most of the time they get it fixed that way. It is very likely it is some security setting on your server.