Statistics Data in MBM not the same as in MLM webpage.

[lithoart]

I noticed that the STATISTICS data in the MaxBulk Mailer Statistics window does NOT match that in the MLM webpage.

MBM Statistcis data



MLM Webpage Statistics data (using http://www.mycompany.com.au/LM_Scripts/lm/lm.php)


Why is that? Do they count different things?

 

[stanbusk]

Di you mean for clicks?

 

[lithoart]

Clicks AND opening

 

[stanbusk]

On MaxBulk Mailer do you have a disclosure triangle on the right of the delivery number, in the list on the left?

 

[lithoart]

No, there isn't

Both screenshots show it the referring to
the SAME ONE delivery - #733.

So what's wrong?

 

[stanbusk]

Can you send me a screenshot of that delivery checked in the delivery list?

 

[lithoart]

Here is the Full Statistics Windows as opened from within MaxBulk Mailer.



Here is the MLM Deliveries Window as opened in a Browser.



Here is the MLM Delivery Window for Delivery # 733.



See how they don't match?

What could be wrong?

 

[stanbusk]

Did you manipulate delivery number in MaxBulk Mailer? Deleting any? Reusing any? It is the very only explanation I have.

 

[lithoart]

Can you just tell what I need to do to make it work again

Reinstall? Delete certain files?

 

[stanbusk]

Hum, good question, the file where deliveries are stored is located here: ~/Library/Application Support/Maxprog/MaxBulk Mailer/Deliveries/Deliveries.log
You can open the file with a text editor.

 

[lithoart]

Ok

What do I do with it once I open it?

 

[stanbusk]

Add the missing deliveries following the same format. The file is a tab delimited file.

 

[lithoart]

What info should I be adding?
Delivery number?
Pls give sample to guide me

 

[stanbusk]

Look at the file. It is a plain text file. The field you see are:

#01 Message Subject
#02 Delivery ID
#03 Delivery Date YYYY-MM-DD HH:MM:SS
#04 List name
#05 Total Recipients
#06 Sent Recipients
#07 Attachment count
#08 Message Format
#09 Message Priority
#10 Sender Name
#11 Sender Address
#12 Empty -- For Future use --
#13 Empty -- For Future use --
#14 Empty -- For Future use --