Statistics and Unsubscribe Error

jeffmd

New Member
Hi,

I have successfully installed the latest version of Max Bulk Mailer and MLM but I am facing the following problem.

- Statistics not showing any clicks, opening, etc.
- Unsubscribe error

Please find attached the screen shot.

I look forward to your help.

Jefferson
 

jeffmd

New Member
jeffmd said:
Hi,

I have successfully installed the latest version of Max Bulk Mailer and MLM but I am facing the following problem.

- Statistics not showing any clicks, opening, etc.
- Unsubscribe error

Please find attached the screen shot.

I look forward to your help.

Jefferson
 

jeffmd

New Member
Yes, I have created the following database in www.drbadr.com cpanel under mySQL database and here's what I have created

Database user:drbadrco_news123
Database password:xxxxx
Database name:drbadrco_mlm

I use the same data in installing MLM mySQL.
 

jeffmd

New Member
I reinstalled MLM again and now I got the following error:

When I click the statistics, I got the following error:
The URL is not valid.
Error#404: Not Found

Then when I go to Preference and click "Go" i got the following error:

Error 502 - Bad Request
The server could not resolve your request for url: http://www.drbadr.com/lm/lm.php
 

jeffmd

New Member
1. I reinstalled the MLM manually and CHMOD to 755. When I click "Go" the MLM log-in screen appeared. I entered the ID and password and I got in. When I clicked on the "Statistics" or "Showlist" button, I redirected to log-in page again.

2. I check mySQL database from cpanel and click on repair and here's what I got.

drbadrco_mlm.tbl_mlm_sub_clk OK
drbadrco_mlm.tbl_mlm_sub_req OK

3. I click the "Go" button again and I got the same problem as #1

Can you figure it out for me?
 

jeffmd

New Member
Hi,

I addition to the following errors, I am facing a link problem stated in #4.

1. I reinstalled the MLM manually and CHMOD to 755. When I click "Go" the MLM log-in screen appeared. I entered the ID and password and I got in. When I clicked on the "Statistics" or "Showlist" button, I redirected to log-in page again.

2. I check mySQL database from cpanel and click on repair and here's what I got.

drbadrco_mlm.tbl_mlm_sub_clk OK
drbadrco_mlm.tbl_mlm_sub_req OK

3. I click the "Go" button again and I got the same problem as #1

4. I am facing a link problem to all the links in my newsletter. The right link for "About Me" for example is http://www.drbadr.com/about-me/ but after pasting it in my MaxBulk Mailer message, the link becomes http://www.drbadr.com/lm/lm.php?tk=amVm ... bout-me%2F

Because of this, I can't access all the links in my newsletter.

Any help and support for this?
 

jeffmd

New Member
I already set my browser to accept cookies and then I click on the "Go" and login to MLM and click on "Statistics" but I was still directed back to the log-in page. In addition all the links in my newsletter is not working.
 

jeffmd

New Member
Hi,

After reading the forum, I reinstall the MLM again. Just for the record and to help me figure out and solve my problem, here's what I did.

1. I reinstalled MLM and have chosen mySQL instead of the plain text version.
2. I CHMOD the folder and files to 755
3. I've changed the $path_to_script = "http://" . $_SERVER['HTTP_HOST'] . $_SERVER[PHP_SELF];

with

$path_to_script = "http://www.drbadr.com/lm/lm.php";

4. With this, when I clicked on "Go" I was directed immediately to the MLM login page and was able to see the statistics and was able to create and add list.
8. The "Statistics" in MaxBulk Mailer is working and I am now able to see the clicks, opens, etc.

However, I am still facing the following problems:

1. I can't see any graphics for MLM page whenever I click on "Statistics" or "Show list".
2. If I preview my newsletter all the links is not working. When I sent the newsletter to my yahoo and company email, i got the same result. For example, if I click on "About Me" link, I got a blank page. The original link for "About Me" page is http://www.drbadr.com/about-me/ instead, the links are as follows and this is the reason why all the links in my newsletter is not working.

http://www.drbadr.com/lm/lm.php?tk=amVm ... bout-me%2F

Any idea on how I can solve this problem?
 

stanbusk

Administrator
Staff member
The link is correct and should work. Please use the 'getinfo command:
lm.php?cmd=getinfo&pwd=password
and paste here what you get.
 

jeffmd

New Member
Hi,

After pasting this link http://www.drbadr.com/lm/lm.php?cmd=get ... d=password, here's what I got.

MLM version: 3.0.7

PHP version: 5.3.19 (Safe mode OFF)
max_execution_time = 1800 seconds
max_input_time = 60 seconds
memory_limit = 256M
post_max_size = 8M
upload_max_filesize = 10M
display_errors = off
register_globals =

mySQL Host: Localhost via UNIX socket
mySQL Server: 5.1.65-cll
mySQL Client: 5.1.65
mySQL Protocol: 10
mySQL Charset: utf8
 

stanbusk

Administrator
Staff member
I don't see anything strange here. Have you asked your server support about that? It looks like the PHP 'HEADER' function is not working.
 

jeffmd

New Member
Hi Stan,

I already sent an email to my hosting company but I haven't got any reply yet. Right now, their online support is off. Since I have a full access in my cpanel, is there anything I can do get my php header running?

Jeff
 

jeffmd

New Member
Hi Stan,

I am also using Newsletter pro wordpress plugin and I haven't encountered any link issues. I also tried Wysija Newsletter wordpress plugin and my hyperlink works fine too. So I am assuming that the problem is with MaxBulk Mailer and not with the server.

What do you think?

Jeff
 
Top