Software isn't working [Error #103]

dmoniquesmith

dmoniquesmith

New Member
I just purchased the email Verifier and I continue
to get errors.

At first I got a timed out error over and over. I increased the
timeout under preferences to 60 and now I get an [Error #103].

I check my own email address and I get the same error message
and it states that the email address is invalid.

Also, I'm trying to understand what the DNS Server option is used
for. Is that to change IP Addresses?
 
stanbusk

stanbusk

Administrator
Staff member
DNS server are for resolving email domains, to get the SMTP relay server associated to it. Please test an address and send me what you get in the console panel.
 
dmoniquesmith

dmoniquesmith

New Member
I checked these emails and this is the info in the console area.

Also, going back to DNS... I'm not too computer savvy so your explanation went out the window on me. I just want to know is the DNS an area where I can change my IP address. It looks like your software actually sends out an email. If it does, I'd like to protect my IP address so I don't end up on a spam list.

[00] 4/20 23:41:47 > MX Lookup <[email protected]>
[00] 4/20 23:41:47 MX Result <[email protected]> -> [mail.global.frontbridge.com]
[01] 4/20 23:41:47 > CONNECT TO: [mail.global.frontbridge.com]
[00] 4/20 23:41:47 > MX Lookup <[email protected]>
[00] 4/20 23:41:47 MX Result <[email protected]> -> [alt1.gmail-smtp-in.l.google.com,alt2.gmail-smtp-in.l.google.com,alt3.gmail-smtp-in.l.google.com,alt4.gmail-smtp-in.l.google.com,gmail-smtp-in.l.google.com]
[02] 4/20 23:41:47 > CONNECT TO: [alt1.gmail-smtp-in.l.google.com]
[03] 4/20 23:41:48 > CONNECT TO: [alt1.gmail-smtp-in.l.google.com]
[04] 4/20 23:41:48 > CONNECT TO: [alt1.gmail-smtp-in.l.google.com]
[05] 4/20 23:41:49 > CONNECT TO: [alt1.gmail-smtp-in.l.google.com]
[00] 4/20 23:41:57 > MX Lookup <[email protected]>
[00] 4/20 23:41:58 MX Result <[email protected]> -> [verbodavida.org.br]
[06] 4/20 23:41:58 > CONNECT TO: [verbodavida.org.br]
[01] 4/20 23:42:08 Error #103
[01] 4/20 23:42:08 Trying connexion again...
[01] 4/20 23:42:08 > CONNECT TO: [mail.global.frontbridge.com]
[02] 4/20 23:42:08 Error #103
[02] 4/20 23:42:08 Trying connexion again...
[02] 4/20 23:42:08 > CONNECT TO: [alt2.gmail-smtp-in.l.google.com]
[03] 4/20 23:42:09 Error #103
[03] 4/20 23:42:09 Trying connexion again...
[03] 4/20 23:42:09 > CONNECT TO: [alt2.gmail-smtp-in.l.google.com]
[04] 4/20 23:42:09 Error #103
[04] 4/20 23:42:09 Trying connexion again...
[04] 4/20 23:42:09 > CONNECT TO: [alt2.gmail-smtp-in.l.google.com]
[05] 4/20 23:42:10 Error #103
[05] 4/20 23:42:10 Trying connexion again...
[05] 4/20 23:42:10 > CONNECT TO: [alt2.gmail-smtp-in.l.google.com]
[06] 4/20 23:42:19 Error #103
[06] 4/20 23:42:19 Trying connexion again...
[06] 4/20 23:42:19 > CONNECT TO: [verbodavida.org.br]
[01] 4/20 23:42:29 Error #103
[01] 4/20 23:42:29 Trying connexion again...
[01] 4/20 23:42:29 > CONNECT TO: [mail.global.frontbridge.com]
[02] 4/20 23:42:29 Error #103
[02] 4/20 23:42:29 Trying connexion again...
[02] 4/20 23:42:29 > CONNECT TO: [alt3.gmail-smtp-in.l.google.com]
[03] 4/20 23:42:30 Error #103
[03] 4/20 23:42:30 Trying connexion again...
[03] 4/20 23:42:30 > CONNECT TO: [alt3.gmail-smtp-in.l.google.com]
[04] 4/20 23:42:30 Error #103
[04] 4/20 23:42:30 Trying connexion again...
[04] 4/20 23:42:30 > CONNECT TO: [alt3.gmail-smtp-in.l.google.com]
[05] 4/20 23:42:31 Error #103
[05] 4/20 23:42:31 Trying connexion again...
[05] 4/20 23:42:31 > CONNECT TO: [alt3.gmail-smtp-in.l.google.com]
[06] 4/20 23:42:40 Error #103
[06] 4/20 23:42:40 Trying connexion again...
[06] 4/20 23:42:40 > CONNECT TO: [verbodavida.org.br]
 
stanbusk

stanbusk

Administrator
Staff member
I believe your internet provider is blocking port 25. You could try to phone them, confirm that and ask to remove that block. Some ISP will allow that.
 
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