Sending Error

Akermay · Mar 9, 2012

Hi

I bought MaxBulk Mailer as I needed to send about 1000 or more emails and only some of the emails are sending, but the vast majority are giving me problems.

I am getting a red exclamation mark sign next to the recipients and an error saying '530 5.5.0 No MAIL FROM command issued from the server'. How can I get around this, its causing me so much trouble!

What might be causing this?
What does it mean?
How can I remedy this?

I am using an iCloud account and set it up as suggested on your site (following the MobileMe instructions).

Please help! Thanks.

stanbusk · Mar 9, 2012

Usually it means an authentication error.

Akermay · Mar 9, 2012

Im not at the computer required at the moment. But what could cause this? It has been successful sending to some addresses. Or would you need more info?

stanbusk · Mar 9, 2012

Yes, since you also open a support ticket, send me the 'Delivery' panel text. That may shed some light on this.

tommyneel · Mar 9, 2012

I am having the same issue. Here is my delivery panel:

[00] 3/9 13:45:54 ~ #200: Ok - Continue...
[01] 3/9 13:45:54 ~ Opening connection for delivery...
[01] 3/9 13:45:54 ~ Connecting to pop.att.yahoo.com for POP authentication...
[02] 3/9 13:45:54 ~ Opening connection for delivery...
[02] 3/9 13:45:54 ~ Connecting to pop.att.yahoo.com for POP authentication...
[03] 3/9 13:45:54 ~ Opening connection for delivery...
[03] 3/9 13:45:54 ~ Connecting to pop.att.yahoo.com for POP authentication...
[04] 3/9 13:45:54 ~ Opening connection for delivery...
[04] 3/9 13:45:54 ~ Connecting to pop.att.yahoo.com for POP authentication...
[05] 3/9 13:45:54 ~ Opening connection for delivery...
[05] 3/9 13:45:54 ~ Connecting to pop.att.yahoo.com for POP authentication...
[00] 3/9 13:45:54 +OK hello from popgate-0.8.0.344798 pop114.sbc.mail.bf1.yahoo.com
[00] 3/9 13:45:54 > USER [email protected]
[00] 3/9 13:45:54 +OK password required.
[00] 3/9 13:45:54 > PASS ******
[00] 3/9 13:45:55 +OK maildrop ready, 33 messages (328385 octets) (329644)
[00] 3/9 13:45:55 > QUIT
[00] 3/9 13:45:55 +OK server signing off.
[01] 3/9 13:45:55 ~ Connecting to outbound.att.net Port:25
[01] 3/9 13:45:55 ~ Connected
[01] 3/9 13:45:55 220 smtp102.sbc.mail.mud.yahoo.com ESMTP
[01] 3/9 13:45:55 > HELO [192.168.2.100]
[01] 3/9 13:45:56 250 smtp102.sbc.mail.mud.yahoo.com
[01] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[05] 3/9 13:45:56 ~ Connected
[03] 3/9 13:45:56 ~ Connected
[04] 3/9 13:45:56 ~ Connected
[02] 3/9 13:45:56 ~ Connected
[01] 3/9 13:45:56 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
[01] 3/9 13:45:56 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[01] 3/9 13:45:56 > EHLO [192.168.2.100]
[03] 3/9 13:45:56 220 smtp105.sbc.mail.mud.yahoo.com ESMTP
[03] 3/9 13:45:56 > HELO [192.168.2.100]
[04] 3/9 13:45:56 220 smtp104.sbc.mail.mud.yahoo.com ESMTP
[04] 3/9 13:45:56 > HELO [192.168.2.100]
[02] 3/9 13:45:56 220 smtp103.sbc.mail.mud.yahoo.com ESMTP
[02] 3/9 13:45:56 > HELO [192.168.2.100]
[05] 3/9 13:45:56 220 smtp106.sbc.mail.mud.yahoo.com ESMTP
[05] 3/9 13:45:56 > HELO [192.168.2.100]
[05] 3/9 13:45:56 250 smtp106.sbc.mail.mud.yahoo.com
[05] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[03] 3/9 13:45:56 250 smtp105.sbc.mail.mud.yahoo.com
[03] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[04] 3/9 13:45:56 250 smtp104.sbc.mail.mud.yahoo.com
[04] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[02] 3/9 13:45:56 250 smtp103.sbc.mail.mud.yahoo.com
[02] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[01] 3/9 13:45:56 250-smtp102.sbc.mail.mud.yahoo.com
250-AUTH LOGIN PLAIN XYMCOOKIE
250-PIPELINING
250 8BITMIME
[01] 3/9 13:45:56 > AUTH LOGIN
[05] 3/9 13:45:56 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
[05] 3/9 13:45:56 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[05] 3/9 13:45:56 > EHLO [192.168.2.100]
[03] 3/9 13:45:56 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
[03] 3/9 13:45:56 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[03] 3/9 13:45:56 > EHLO [192.168.2.100]
[04] 3/9 13:45:56 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
[04] 3/9 13:45:56 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[04] 3/9 13:45:56 > EHLO [192.168.2.100]
[02] 3/9 13:45:56 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
[02] 3/9 13:45:56 ~ Relaying denied error, let's try ESMTP authentication scheme [1/1]
[02] 3/9 13:45:56 > EHLO [192.168.2.100]
[01] 3/9 13:45:56 334 VXNlcm5hbWU6
[01] 3/9 13:45:56 > [email protected]
[05] 3/9 13:45:56 250-smtp106.sbc.mail.mud.yahoo.com
250-AUTH LOGIN PLAIN XYMCOOKIE
250-PIPELINING
250 8BITMIME
[05] 3/9 13:45:56 > AUTH LOGIN
[03] 3/9 13:45:56 250-smtp105.sbc.mail.mud.yahoo.com
250-AUTH LOGIN PLAIN XYMCOOKIE
250-PIPELINING
250 8BITMIME
[03] 3/9 13:45:56 > AUTH LOGIN
[04] 3/9 13:45:56 250-smtp104.sbc.mail.mud.yahoo.com
250-AUTH LOGIN PLAIN XYMCOOKIE
250-PIPELINING
250 8BITMIME
[04] 3/9 13:45:56 > AUTH LOGIN
[02] 3/9 13:45:56 250-smtp103.sbc.mail.mud.yahoo.com
250-AUTH LOGIN PLAIN XYMCOOKIE
250-PIPELINING
250 8BITMIME
[02] 3/9 13:45:56 > AUTH LOGIN
[01] 3/9 13:45:56 334 UGFzc3dvcmQ6
[01] 3/9 13:45:56 > ******
[05] 3/9 13:45:56 334 VXNlcm5hbWU6
[05] 3/9 13:45:56 > [email protected]
[03] 3/9 13:45:56 334 VXNlcm5hbWU6
[03] 3/9 13:45:56 > [email protected]
[04] 3/9 13:45:56 334 VXNlcm5hbWU6
[04] 3/9 13:45:56 > [email protected]
[02] 3/9 13:45:56 334 VXNlcm5hbWU6
[02] 3/9 13:45:56 > [email protected]
[01] 3/9 13:45:56 235 OK, go ahead
[01] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[05] 3/9 13:45:56 334 UGFzc3dvcmQ6
[05] 3/9 13:45:56 > ******
[03] 3/9 13:45:56 334 UGFzc3dvcmQ6
[03] 3/9 13:45:56 > ******
[04] 3/9 13:45:56 334 UGFzc3dvcmQ6
[04] 3/9 13:45:56 > ******
[02] 3/9 13:45:56 334 UGFzc3dvcmQ6
[02] 3/9 13:45:56 > ******
[01] 3/9 13:45:56 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/o ... om-07.html
[01] 3/9 13:45:56 > RCPT TO:<[email protected]> [1/1]
[05] 3/9 13:45:56 235 OK, go ahead
[05] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[03] 3/9 13:45:56 235 OK, go ahead
[03] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[04] 3/9 13:45:56 235 OK, go ahead
[04] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[02] 3/9 13:45:56 235 OK, go ahead
[02] 3/9 13:45:56 > MAIL FROM:<[email protected]>
[01] 3/9 13:45:56 503 Wrong sequence of commands : MAIL FROM needed
[01] 3/9 13:45:56 ~ Stage 3 dispatch done
[01] 3/9 13:45:56 > QUIT
[05] 3/9 13:45:57 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/o ... om-07.html
[05] 3/9 13:45:57 > RCPT TO:<[email protected]> [1/1]
[03] 3/9 13:45:57 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/o ... om-07.html
[03] 3/9 13:45:57 > RCPT TO:<[email protected]> [1/1]
[04] 3/9 13:45:57 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/o ... om-07.html
[04] 3/9 13:45:57 > RCPT TO:<[email protected]> [1/1]
[02] 3/9 13:45:57 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/o ... om-07.html
[02] 3/9 13:45:57 > RCPT TO:<[email protected]> [1/1]
[01] 3/9 13:45:57 221 Service Closing transmission
[01] 3/9 13:45:57 ~ Stage 4 dispatch done
[00] 3/9 13:45:57 ~ [-++++]
[05] 3/9 13:45:57 503 Wrong sequence of commands : MAIL FROM needed
[05] 3/9 13:45:57 ~ Stage 3 dispatch done
[05] 3/9 13:45:57 > QUIT
[03] 3/9 13:45:57 503 Wrong sequence of commands : MAIL FROM needed
[03] 3/9 13:45:57 ~ Stage 3 dispatch done
[03] 3/9 13:45:57 > QUIT
[04] 3/9 13:45:57 503 Wrong sequence of commands : MAIL FROM needed
[04] 3/9 13:45:57 ~ Stage 3 dispatch done
[04] 3/9 13:45:57 > QUIT
[02] 3/9 13:45:57 503 Wrong sequence of commands : MAIL FROM needed
[02] 3/9 13:45:57 ~ Stage 3 dispatch done
[02] 3/9 13:45:57 > QUIT
[05] 3/9 13:45:57 221 Service Closing transmission
[05] 3/9 13:45:57 ~ Stage 4 dispatch done
[00] 3/9 13:45:57 ~ [-+++-]
[03] 3/9 13:45:57 221 Service Closing transmission
[03] 3/9 13:45:57 ~ Stage 4 dispatch done
[00] 3/9 13:45:57 ~ [-+-+-]
[04] 3/9 13:45:57 221 Service Closing transmission
[04] 3/9 13:45:57 ~ Stage 4 dispatch done
[00] 3/9 13:45:57 ~ [-+---]
[02] 3/9 13:45:57 221 Service Closing transmission
[02] 3/9 13:45:57 ~ Stage 4 dispatch done
[00] 3/9 13:45:57 ~ [-----]
[00] 3/9 13:45:57 ~ Closing all streams
[00] 3/9 13:45:57 ~ Creating report...
[00] 3/9 13:45:57 ~ Finishing...
[00] 3/9 13:45:57 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#15] - 3/9/12
-----------------------------------------------------------------------

Mailer version: 7.9.2-US Standard - Registered
Machine OS/speed: Mac OS 10.6.8 Snow Leopard/2Ghz

Streams: 5 [5 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: outbound.att.net [Port: Default] SSL Off
Authentication: POP | [192.168.2.100]
Address: pop.att.yahoo.com [Port: Default] SSL Off
Groups: All at once [Interval: 00:00:00]

Delivery start date: 3/9/12 at 1:45:51 PM
End date: 3/9/12 at 1:45:57 PM
Total duration: 6 second(s) - Retries: 0/10
Rate: 0.17 recipient(s)/second

to a total of: 5 recipient(s) [5/5]
List name: NFEC Test Recipients
Sent: 0
Failed: 5 undelivered [Connection dropped by server]
Errors: 10

Mail subject: Navarre Family Eye Care's Trunk Show
Mail priority: Normal
Return receipt: No
Mail format: Web Page | iso-8859-1 | quoted-printable
Mail size: 17.69 KB (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------

ANY HELP WOULD BE HUGE!!!!!

stanbusk · Mar 12, 2012

I was right, your connection logs says:

530 authentication required - for help go to here

tommyneel · Mar 12, 2012

Stanbusk,

I have spoken with AT&T and have verified with them multiple times the SMTP/POP & Username/Password. I am still getting the god-forsaken 503 error. I was told by AT&T to use ports 465/995 respectively and to select SSL. There is no place to put the port numbers and to check for SSL.

I have tried adding the 'colon' and port number to the SMTP/POP with no luck either.

smtp.att.yahoo.com & smtp.att.yahoo.com:465
pop.att.yahoo.com & pop.att.yahoo.com:995

Neither one of these combinations work.

And please tell me what the hell "503 Wrong sequence of commands : MAIL FROM needed" means. I have an address in the 'From' box.

I have got to get this out ASAP. Can I send you my credentials and let you try to connect & send because I am about to lose my mind.

[01] 3/12 11:31:27 ~ Opening connection for delivery...
[01] 3/12 11:31:27 ~ Connecting to pop.att.yahoo.com:995 for POP authentication...
[01] 3/12 11:32:28 ~ Connecting to smtp.att.yahoo.com:465 Port:465
[01] 3/12 11:32:29 ~ Connected
[01] 3/12 11:32:49 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 3/12 11:32:49 ~ [!????]
[00] 3/12 11:33:04 ~ Delivery incomplete -> Sent (0) + Errors (0) < Total (2)
[00] 3/12 11:33:04 ~ Socket #1 Pointer: 1 Total: 2
[00] 3/12 11:33:04 ~ Reconnecting to pop.att.yahoo.com:995 for POP authentication...
[01] 3/12 11:34:04 ~ Connecting to smtp.att.yahoo.com:465 Port:465
[01] 3/12 11:34:05 ~ Connected
[01] 3/12 11:34:25 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 3/12 11:34:25 ~ [!????]
[00] 3/12 11:34:40 ~ Delivery incomplete -> Sent (0) + Errors (0) < Total (2)
[00] 3/12 11:34:40 ~ Socket #1 Pointer: 1 Total: 2
[00] 3/12 11:34:40 ~ Reconnecting to pop.att.yahoo.com:995 for POP authentication...
[01] 3/12 11:35:41 ~ Connecting to smtp.att.yahoo.com:465 Port:465
[01] 3/12 11:35:41 ~ Connected
[01] 3/12 11:36:01 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 3/12 11:36:01 ~ [!????]
[00] 3/12 11:36:04 ~ Closing all streams
[00] 3/12 11:36:04 ~ Creating report...
[00] 3/12 11:36:04 ~ Finishing...
[00] 3/12 11:36:04 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#26] - 3/12/12
-----------------------------------------------------------------------

Mailer version: 7.9.2-US Standard - Registered
Machine OS/speed: Mac OS 10.6.8 Snow Leopard/2Ghz

Streams: 5 [1 Used | 3 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.att.yahoo.com [Port: 465] SSL Off
Authentication: POP | [192.168.99.89]
Address: pop.att.yahoo.com [Port: 995] SSL Off
Groups: All at once [Interval: 00:00:00]

Delivery start date: 3/12/12 at 11:31:25 AM
End date: 3/12/12 at 11:36:04 AM
Total duration: 4 minute(s), 39 second(s) - Retries: 2/10
Rate: 0.00 recipient(s)/second

to a total of: 2 recipient(s) [2/2]
List name: unknown
Sent: 0
Failed: 2 (Bounces not included!)

Mail subject: test
Mail priority: Normal
Return receipt: No
Mail format: Plain text | iso-8859-1 | quoted-printable
Mail size: 5 Bytes (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------

Thank you

stanbusk · Mar 12, 2012

Try: 'smtp.att.yahoo.com:587' without quotes.

tommyneel · Mar 12, 2012

I found the problem. AT&T will not let you use a generic address for the FROM box. Hence that 503 error.

i changed it from our general 'info' email to the email assigned from AT&T and it now works.

thanks

tommyneel · Mar 12, 2012

OK - Seriously now - a huge WTF?!

now it is not working again.

STILL with the 503 error. I have tried it with and without the port of 587.

SAME F-ING ERROR

What does it mean with "MAIL FROM needed"?

tommyneel · Mar 12, 2012

I don't know if it's AT&T or MBM, but if the information below the FROM address is filled out, it will not send. I deleted our signature down at the bottom and it sent.

I'm just glad it only took me the whole freaking morning to figure out what combination of information was needed.

stanbusk · Mar 13, 2012

This is a server problem, not a MaxBulk Mailer problem. I don't know right now why you have so much problems but perhaps after fixing the first error you got a different one. You have to look at the Delivery panel. Reading that text is explained here.

Sending Error

Akermay

New Member

stanbusk

Administrator

Akermay

New Member

stanbusk

Administrator

tommyneel

New Member

stanbusk

Administrator

tommyneel

New Member

stanbusk

Administrator

tommyneel

New Member

tommyneel

New Member

tommyneel

New Member

stanbusk

Administrator