Recipients: "Your Password is wrong"

[johndriedger]

The lm folder and lm.php was not being accessed (locked out somehow) so I called the Host and the fellow made some adjustments with the 700 numbers. I know, I read something about that issue in your material, I assume he did it properly, said people can access but not write). Via the url I can get to the folder and file, seems to work. Went to Maxbulk Mailer Prefs/General and entered info and "Go" gets me there. But now in my message "Recipients" it loads a local list and then gives "Error - Your password is wrong". I have not tried to put a list up on the server yet, I figure I better solve this error first.

 

[stanbusk]

I don't understand well, what do you do and where do you get that error?

 

[johndriedger]

I'll try to expand.

If I open a brand new message (or any saved message) and go to "Recipients" and select one of my saved lists (from before I got List Manager) It says "Importing Recipients from file...Downloading.." and then the red text in the app window "Error - Your password is wrong"
I also get the Error warning window (below) that states the URL address to the lm.php file I have it and List Manager installed on.

I have gone into List Manager Preferences and have clicked the "Go" button and it does go to the MLM Login page (lm.php). I have selected an Account and the same "Me Test" list as I have in the mail message under Recipients.

 

[stanbusk]

Have you tried to enter your MLM password in the MaxBulk Mailer preferences again? Delete it completely and write it again.

 

[johndriedger]

That's done it, thank you. But you might consider a labeling improvement. Under Remote lists it needs the URL for the lm.php on my server, I thought the ID and password were for the site not the MLM. One could label it as MLM ID: and MLM Password: to reduce confusion for non tech people.