Q&A ▸ Unexpected Blacklisting

  • Thread starter Maxprog Knowledge Base
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Maxprog Knowledge Base

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The blacklist its explained here: Using MaxBulk Mailer Global Blacklist.

You may have blacklisted a list or a set of recipients in error. To remove an address from the Blacklist you just have to go to the Blacklist, select the address(es), click on the delete button '-' and then on the 'Save' button (as with unsubscribed addresses, blacklisted recipients are automatically discarded by MaxBulk Mailer when sending messages). If you add an address that is currently Blacklisted, it will automatically appear in red with its specific icon so you find out instantly about its status.

What's the Blacklist about? Well, as you know MaxBulk Mailer already lets you unsubscribe people from a list. But what happens if a recipient is subscribed to more than one list and he explicitly asked not to receive anything else from you? You have the choice between processing each list separately and unsubscribe the recipient from each of them or use the Blacklist. In fact, the Blacklist prevents you from sending messages to given addresses whichever the list you have selected. In other words, you just need to add the address once to the blacklist to get it automatically blacklisted everywhere else. The Blacklist is accessible from the List manager pull-down menu like a regular list. Just select it, add email addresses to it as usual and click on the 'Save' button. That's all! Blacklisted addresses appear in red with a different icon so you can easily tell them apart. You can also add one or more addresses to the Blacklist by selecting them and using the 'Add to Blacklist' menu from both the list contextual menu (right-clicking on the list) and from the 'Recipients' main menu.

I have created this short video about how to use the MaxBulk Mailer global blacklist:



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