Problem with charts after 5.1 upgrade

[Henrik]

Hi
I can't see any data in the line chart or bar chart after the upgrade to 5.1 on Windows. But the pie chart seems to be working ...

/Henrik

 

[stanbusk]

Weird as well, the data used for all charts is exactly the same.

Would it be possible for you to send your file with a support ticket?

 

[Henrik]

Ok, I have created a ticket.

 

[yfloderus]

I have the same problem with charts and all kind of reports. Some reports are empty and some have the wrong figures.

 

[stanbusk]

Please open a support ticket and send us your file.

 

[yfloderus]

The ticket is created.

 

[stanbusk]

We will see what's wrong with v5.1. In the meantime you can download previous v5.0 is here: Mac OS X and Windows

 

[stanbusk]

We have found the problem. It was related to the date format. The new version is available here: Mac OS X / Windows.

 

[Henrik]

Thank you for this quick fix, the charts are now working for me.

 

[yfloderus]

But my charts and reports are not working. I'll send you a document with pictures in the support forum.

 

[stanbusk]

Have you clean your browser cache before downloading the software? Perhaps you have downloaded the previous version again.

 

[yfloderus]

Thank you! This looks much better!